Omnichannel Solutions Specialist

22 hours ago


Sydney, New South Wales, Australia Square Full time
About Square

At Square, we're revolutionizing commerce by enabling anyone to take payments and never miss a sale. Our platform provides integrated, omnichannel solutions to help sellers sell online, manage inventory, and offer various services.

Job Description

We're seeking a highly skilled Sales Funnel Optimization Expert to join our team. As a Global Seller Onboarding Specialist, you'll be responsible for managing the final stages of the sales funnel, working with Australian merchants to drive the deal through to activation and accelerate the onboarding process.

Key Responsibilities:

  • Use deep product and industry knowledge to project-manage the onboarding stage of the sales process
  • Develop and maintain internal and external training collateral
  • Create and manage multiple complex projects across many merchants at once, often with competing timelines and requiring resource prioritization
Requirements

To succeed in this role, you'll need:

  • BA/BS degree, preferably
  • 4-5+ years of experience in a customer-facing role, preferably in software implementation, support, sales/account management or customer success
  • Strong project management skills, with the ability to drive and manage multiple cross-functional initiatives simultaneously
Salary

The estimated salary for this role is $150,000 - $220,000 per year, based on your location and experience.



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