Snr Partner Technology Strategist

5 months ago

North Sydney, Australia Cloud Software Group Full time

**Job Description/Responsibilities**:
**Job Summary**: As the Citrix Partner & Commercial Account Technical Strategist you will serve as a technical expert and a key contributor to the Partner & Sales Account team, working closely with partners & customers to understand their business requirements and proposing Citrix solutions that address their challenges. This role involves collaboration with partners, citric partner account mangers, Citrix Sales & Renewal Teams, product managers, and technical support teams to deliver comprehensive solutions that meet client needs.

**Responsibilities**:
**Technical Expertise**:

- Possess in-depth knowledge of Citrix products and solutions, including virtualization, networking, cloud computing, and related technologies.
- Stay updated on the latest Citrix product releases, features, and industry trends.

**Pre-Sales Support**:

- Collaborate with the sales team to identify and understand customer requirements.
- Conduct technical presentations, demonstrations, and proof-of-concept sessions to showcase Citrix solutions to potential clients.

**Solution Design**:

- Work closely with clients to design tailored Citrix-based solutions that align with their business objectives.
- Provide technical guidance and recommendations on product configurations to meet customer needs.

**Proposal Development**:

- Assist in the creation of detailed proposals, including technical specifications, project timelines, and cost estimates.
- Collaborate with the sales team to develop compelling value propositions for Citrix solutions.

**Customer Education**:

- Educate customers on the benefits and features of Citrix products, addressing any technical concerns or questions.
- Provide training sessions and workshops to ensure customers can effectively use and maintain Citrix solutions.

**Post-Sales Support**:

- Collaborate with the post-sales and technical support teams to ensure smooth implementation and resolution of any technical issues.
- Maintain ongoing relationships with customers to identify opportunities for upselling or cross-selling additional Citrix products.

**Qualifications**:

- Bachelor's degree in a related field (Computer Science, Information Technology, etc.).
- Proven experience in a technical sales or sales engineering role.
- Strong understanding of Citrix products and solutions.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Relevant certifications (e.g., Citrix Certified Associate, Citrix Certified Professional) are a plus.

**Note**: The specific qualifications and responsibilities may vary based on the employer's needs and the complexity of the Citrix solutions being offered.

**About Us**:
Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

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