Sales/solution Advisory/customer Success Program

4 months ago

North Sydney, Australia SAP Full time

**We help the world run better**What we offer**

We help the world run better.

Who you’ll become

Let’s help you decide - which program is right for you?

**Sales Account Executive Responsibilities**:
The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a point of view to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Your end-goal? To help companies of all sizes, solve their unique challenges - and run simpler.

Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. Sales roles in scope: Industry Account Executive (IAE), Solution Specialist, Midmarket Sales Executive (MSE).

**Solution Advisor Responsibilities**:
A Solution Advisor works with our customers and prospects to help them solve organizational challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution Advisor is responsible for the technical aspects of the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and ultimately will deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing events, will lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to successfully complete a 12-month program that strengthens a foundation for a successful customer-facing career at SAP.

Upon successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. Solution Advisor roles in scope: Industry Specialists, Enterprise Architect, Innovation Principal.

**Customer Success Partner (CSP) Responsibilities**:
Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within assigned customers. The focus of this position is twofold: to maximize the return-on-investment customers receive from their investments in SAP cloud products and to promote revenue growth and renewal protection, which positively impact SAP’s business performance. Your end-goal? To help companies of all sizes solve their unique challenges - and run simpler.

Upon successful completion of the program, you will move into a direct customer facing CSP role in your market and continue to receive mentoring and coaching support to accelerate your growth. CSP focus areas: Enterprise (E-CSP), Human Experience Management (HXM), Digital Supply Chain (DSC) and, Procurement (ISBN).
What you’ll bring

**For Sales Program**: 2-3 years’ work experience in a quota carrying sales environment in a technology company OR in a role with significant exposure to software/technology solutions.
**For Solution Advisory/CSP program**: 2-3 years’ work experience in a sales/solution advisor/customer-facing environment in a technology company OR in a role with significant exposure to software/technology solutions.

Multi-dimensional experience: global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
Strong communication skills including fluency in English and local language.

Proficient interpersonal skills including passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
Demonstrated ability to collaborate across diverse stakeholders and business functions.

Strong Business Acumen including demonstrated knowledge of business processes and/or industries.

**About SAP Academy for Customer Success**

The SAP Academy for Customer Success is a world-class training program that develops our next generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 9-month program strengthens the foundation for a successful career at SAP.
Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while

  • Partner Solution Advisor, SAP APJ Customer Advisor

    4 months ago

    North Sydney, Australia SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Solution Advisor

    2 weeks ago

    North Sydney Council, Australia SAP Full time

    About the RoleSAP is seeking a seasoned professional to join our Digital Hub Customer Advisory organization as a Senior Solution Advisor. This role is part of the newly established APJ Partner Solution Advisory team, based in Sydney.Role OverviewThe Senior Solution Advisor will work closely with SAP's Customer Advisory, Partner Ecosystem Success, and Sales...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their success with our Procore construction management software.Key...

  • Customer Success Manager

    2 weeks ago

    North Sydney Council, Australia N-able Technologies Ltd. Full time

    About the RoleN-able Technologies Ltd. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving retention, and growth.Key ResponsibilitiesCustomer Value Conversations: Regularly engage with customers to discuss N-able...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and experienced Client Relationship Manager to join our Customer Success team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer...

  • Senior Sales Manager

    1 week ago

    Sydney, New South Wales, Australia MPAU Sales Full time

    Senior Sales Manager - E-Payment SolutionsMPAU Sales is seeking a seasoned Senior Sales Manager to lead our E-Payment Solutions team in Australia and New Zealand. As a key member of our APAC Sales Region, you will be responsible for driving revenue growth, managing key accounts, and developing new business opportunities.Key Responsibilities:Lead and manage a...

  • Fraud and Financial Crime Solutions Owner

    3 days ago

    Sydney, Australia SAS Full time

    Fraud and Financial Crime Solutions Owner - ANZ Customer Advisory Job Locations AU-Sydney | AU-Melbourne Requisition ID 20062040 Job Category Sales/Pre-Sales Travel Requirements 25-50% Fraud and Financial Crime Solutions Owner - ANZ Customer Advisory Hybrid Base location: Sydney or Melbourne We’re a leader in data and AI. Through our software...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building, retaining, and growing our client base.Key ResponsibilitiesPartner with Account Managers to deliver exceptional customer experiences and drive...

  • SAP Cloud Solutions Advisor

    3 days ago

    North Sydney Council, Australia SAP Full time

    About the RoleSAP is seeking an experienced professional to join our Digital Hub Customer Advisory organisation as a Partner Solution Advisor in the APJ region. This role is part of the newly established APJ Partner Solution Advisory team, based in Sydney.Key ResponsibilitiesWork closely with SAP's Customer Advisory, Partner Ecosystem Success and Sales...

  • Customer Success Manager

    4 months ago

    Sydney, Australia Objective Corporation Full time

    **About Objective**: At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **Our role**: This role reports to VP Keystone (VP) and does not have...

  • Customer Success Manager

    4 months ago

    Sydney, Australia Objective Full time

    **About Objective**: At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **Our role**: - This role reports to VP Keystone (VP) and does not...

  • Customer Success Manager

    3 months ago

    North Sydney, Australia Open Text Corporation Full time

    **Customer Success Manager**: - Req id: 37922- North Sydney, NSW, AU**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job...

  • Customer Success Manager

    4 months ago

    North Sydney, Australia opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job scope/summary**: The **OpenText Customer Success Management** team is responsible for...

  • Customer Success Manager

    7 days ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team in Sydney. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service to our advertiser and agency partners.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand...

  • Advisory Solutions Principal

    2 weeks ago

    Sydney, New South Wales, Australia Dell Australia Pty. Limited (7390) Full time

    Job SummaryThe Advisory Solutions Principal - Gen AI role is a strategic, creative, and outgoing pre-sales professional with a passion for technology evangelism, sales, and custom solution development. As a key member of the Solutions Principal Team in Dell Australia Pty. Limited (7390), you will be responsible for architecting and evangelizing Gen AI...

  • Customer Success Manager

    4 days ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    Unlock Your Potential as a Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Sales team, you will be responsible for building and maintaining strong relationships with our clients and partners, driving revenue growth, and...

  • Customer Success Manager

    2 days ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    Unlock Your Potential as a Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Sales team, you will be responsible for building and maintaining strong relationships with our clients and partners, driving revenue growth, and...

  • Advisory Solution Consultant

    3 months ago

    Sydney, Australia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our Customer Success team as a Client Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing proactive consultative client service, and driving revenue growth.Key ResponsibilitiesClient...

  • Commercial Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly skilled Commercial Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for driving the success of our strategic commercial customers.Key ResponsibilitiesCustomer Success: Develop and execute customer success plans...