Senior Sales Team Lead
2 months ago
Job Summary
We are seeking a highly experienced Senior Sales Team Lead to join our team at Agensi Pekerjaan HR2O Asia Sdn Bhd. As a key member of our sales department, you will be responsible for leading and motivating our sales team, providing support, training, and guidance to each of your directs.
Key Responsibilities
- Lead and motivate the sales team, providing support, training, and guidance to each of your directs.
- Develop and implement strategic sales plans to expand customer bases in local and international markets.
- Identify new business opportunities and partnerships to drive growth and business expansion.
- Build and maintain strong relationships with regular buyers and business owners from our existing database of e-commerce and physical store retailers.
- Provide exceptional face-to-face customer service in the showroom and through other various platforms, selling our full range of styles to B2B clientele.
- Maximise sales with excellent product knowledge and upselling.
- Provide strategic direction to the sales team by outlining short-term and long-term goals that align with the execution of our yearly sales plan.
Requirements
- Previous experience in a leadership role, with the ability to inspire and motivate a team through effective management skills.
- Demonstrate clear leadership values that help nurture and progress the team.
- Ability to problem-solve and navigate through any challenges that arise.
- Passionate about delivering high standards in customer service.
- Possesses excellent communication and people skills.
- Ability to build strong, long-term relationships with customers.
- Proven sales experience with a strong track record of achieving KPIs and sales targets.
- Strong analytical skills, with the ability to analyse sales data and market trends to inform strategic decision making and planning.
- Be self-motivated and able to work independently and collaboratively.
- Demonstrate great organisation, planning, and time management skills.
Preferred Qualifications
- At least 3-5 years of customer service/account management experience.
- At least 1 year of leadership or managerial experience.
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