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Product Support Specialist
2 months ago
HeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.
We operate a comprehensive suite of soft and hard infrastructure, empowering our technologists, engineers, and manufacturing specialists to create industry-leading products and systems. Our founder-led approach is centered around delivering complex solutions that enhance aviation programs and human endeavors.
Our technology solutions have a lasting impact on communities across entire states, territories, and countries. In line with our Strategic Plan, HeliMods is expanding nationally and in select global markets. To support our growth, we are seeking experienced professionals to join our dynamic team.
The OpportunityWe are seeking an experienced Product Support Engineer with 3-7 years of relevant industry experience. This role is part of our growing Engineering team, offering opportunities for building new organizational capability. As a member of the Electrical Engineering team, you will collaborate with our customers, integration and field service engineers, and production organization to achieve successful product support and continuously improve our products to meet the needs of a growing market.
This role requires applying problem-solving skills to respond to stakeholder needs, determining and implementing design updates with associated certification as required, planning implementations, and continuously improving HeliMods' organizational capabilities in test, technical data, and training.
You will have the opportunity to learn from internationally experienced engineers, lead our up-and-coming talent, work with state-of-the-art airframes in our world-class facility, and drive the best available technology in an energetic, collaborative, and innovative culture that recognizes performance and celebrates success.
Key Responsibilities- Conduct test and reviews of physical products, systems, and PCBAs for embedded systems
- Generate technical content and associated training for internal and external stakeholders
- Collaborate with design engineers and other stakeholders to address non-compliance issues and develop effective solutions
- Apply a structured approach to working, delivering results despite ambiguity, and thriving in a highly autonomous environment
- Bachelor's degree (or higher) in a relevant engineering discipline, particularly Avionics, Electrical, or Electronics Engineering
- 3-7 years of relevant avionics, electrical, or electronics engineering industry experience
- Experience with design software and simulation tools (Altium, Zuken) and 3D CAD software (Siemens NX)
- Experience in Product Lifecycle Management software (Siemens Teamcenter)
- Strong problem-solving skills, ability to work independently, and excellent communication skills
We provide a dynamic, high-growth work environment that values innovation, creativity, accountability, and collaboration. Our team is vibrant, energetic, and rich with diverse skill sets, backgrounds, and experience, sharing a common passion for solving complex problems in novel ways. We offer a progressive culture and unparalleled opportunities for motivated, talented individuals to further their careers.
We are committed to empowering our people, challenging convention, and pushing the boundaries in everything we do. If you are a motivated and talented professional looking for a challenging and rewarding role, we encourage you to apply.
