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Administration Support Specialist

1 month ago

Regency Park, South Australia Team Global Express Full time
About Team Global Express

We're an Australian-owned transport and logistics business delivering to Australia and New Zealand. Our mission is to become an Environmental, Social, and Governance leader by 2030.

Competitive Salary

Our competitive salary is above industry standards, reflecting our commitment to attracting and retaining top talent.

Job Description

We're seeking a skilled Administration Support Specialist to join our Depot in Regency Park on a Full-time basis. As an integral part of our operations team, you'll be responsible for providing all administrative support activities required for the efficient operation of our depot.

Key Responsibilities:
  • Diligently attending to customer facing tasks, answering the telephone, handling enquiries and relaying messages in a professional and prompt manner to achieve the best possible customer experience.
  • Addressing and resolving stakeholder queries in a timely manner.
  • Utilising internal systems to complete administration and customer service tasks (training provided).
  • Processing core operational data entry.
  • Prioritising work throughout the day and completing tasks in a timely manner.
  • Providing administrative support to the operations team as and where required.
Requirements

To succeed in this role, you'll need:

  • Customer Service and office administration experience (transport or logistics industry desirable).
  • Excellent communication skills with previous experience in customer or services.
  • Proactive with good problem-solving skills and confidence to manage queries and find resolutions.
  • Strong focus on attention to detail.
  • Possess commitment to safety – identifying inefficient or unsafe work practices.
  • Proficient with MS Office.
Benefits

We offer a range of benefits that make us an attractive employer:

  • Competitive salary above industry standards.
  • Upskilling, training, mentoring and more to support your career development journey.
  • Fun and practical employee perks and discounts.
  • Flexible work, including work from home.
  • Inclusive parental leave policy that supports all parents & carers.
  • Peer recognition awards acknowledge when you go above and beyond.

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.