Payment Operations Specialist, Insurance

7 days ago


Brisbane, Queensland, Australia Flywire Full time
About the Role

We are seeking a highly skilled Payment Operations Specialist to join our team at Flywire. As a Payment Operations Specialist, you will play a critical role in providing finance and operational support for our international payments and health insurance businesses.

Key Responsibilities
  • Post financial data to appropriate accounts in our accounting system
  • Enter, update, and/or retrieve accounting data from systems
  • Reconcile transactions, financial data, and other information to our accounting system
  • Manage accounting software (Net Suite)
  • Assist with financial statement preparation and provide assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements
  • Tax classification and preparation of BAS reporting
  • Maintain internal control systems
  • Verify policies billed against applications received and reconcile differences through follow-up with the provider and/or other employees
  • Insurance renewals and extensions
  • Handle reconciliations, refunds, commissions as well as daily, weekly & monthly payments
  • Banking, invoicing and credit card reconciliation
  • Compliance verification and reporting
  • Answering emails and help-desk tickets regarding customers' needs
  • Ad-hoc research activities
Requirements
  • 3+ years relevant experience in an insurance, accounting, operations or customer support focused position
  • Ideally in the finance industry
  • Strong organizational capability
  • Customer focus and proven interpersonal skills
  • Effective communication and escalation skills
  • Fluent English, written and spoken
  • The ability to work independently, and part of a wider team
  • Bachelor degree qualified in a finance or accounting related field
What We Offer
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes
  • Dynamic & Global Team
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
  • Competitive time off including Fly Better Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs


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