Technical Advisor
5 days ago
About Vero Insurance
Vero Insurance is a leading provider of insurance solutions, dedicated to helping individuals and businesses manage risk and achieve their goals.
Job Summary
We are seeking a highly skilled Technical Advisor to join our team, providing technical assistance to our Claims Advisors and driving proactive claims management.
Key Responsibilities
- Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or procedures
- Provides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of action
- Increase awareness of the cost and consequence of technical decisions
- Provide technical expertise and support to ensure ongoing quality decisions and outcomes
- Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'
- Effectively interpret market information, legislative changes and performance information to identify and to act on opportunities or areas requiring improvement
- Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team
Requirements
- Proven experience in NSW Workers Compensation
- Experience in Personal Injury Management
- Tertiary qualification in Business, Commerce or related field - Desired
- Diploma of Personal Injury Management – Desired
What We Offer
- Competitive benefits package and excellent work culture
- Excellent discounts on a range of retail favourite stores as well as banking and insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
- Invest in your brighter future with ongoing study support and career development programs
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