Payment Operations Associate

6 days ago


Brisbane, Queensland, Australia Flywire Full time
Job Summary

We are seeking a highly motivated and detail-oriented Payment Operations Associate to join our team at Flywire. As a Payment Operations Associate, you will play a critical role in managing and streamlining the payment process, ensuring seamless transactions across global accounts.

Key Responsibilities
  • Identify and match incoming payments against customer requests
  • Reconcile accounting entries for our Global accounts
  • Conduct daily follow-up with unsolved processing issues
  • Support the Payment Operations, Payouts, and Customer Support Teams
Requirements
  • 1-2 years of experience in the Banking/Payments industry
  • Fluency in English (required); other languages are a plus
  • An appetite for continuous learning and working independently
  • Excellent analytical and problem-solving skills
  • Experience working in a professional, office environment
  • Excellent written and verbal communication skills
  • The ability to build processes and identify inefficiencies and potential risks
  • Working knowledge of Excel, online tools (Google Apps, Salesforce, etc.)
What We Offer
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Dynamic and Global Team
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs


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