Payment Operations Associate, Insurance

6 days ago


Brisbane, Queensland, Australia Flywire Full time
Job Summary

Flywire is seeking a highly skilled Payment Operations Associate, Insurance to join our team. As a key member of our finance and operations team, you will provide critical support for our international payments and health insurance businesses.

Key Responsibilities
  • Post financial data to appropriate accounts in our accounting system
  • Enter, update, and/or retrieve accounting data from systems
  • Reconcile transactions, financial data, and other information to our accounting system
  • Manage accounting software (NetSuite)
  • Assist with financial statement preparation and provide assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements
  • Tax classification and preparation of BAS reporting
  • Maintain internal control systems
  • Verify policies billed against applications received and reconcile differences through follow-up with the provider and/or other employees
  • Insurance renewals and extensions
  • Handle reconciliations, refunds, commissions as well as daily, weekly & monthly payments
  • Banking, invoicing and credit card reconciliation
  • Compliance verification and reporting
  • Answer customer inquiries and provide support
  • Perform ad-hoc research activities
Requirements
  • 3+ years relevant experience in an insurance, accounting, operations or customer support focused position. Ideally in the finance industry.
  • Strong organizational capability
  • Customer focus and proven interpersonal skills
  • Effective communication and escalation skills
  • Fluent English, written and spoken.
  • The ability to work independently, and part of a wider team
  • Bachelor degree qualified in a finance or accounting related field
What We Offer
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flywire's immersive Global Induction Program
  • Dynamic & Global Team
  • Wellbeing Programs
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in
  • Digital Disconnect Days
  • Great Talent & Development Programs


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