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Administrative Support Specialist

2 months ago

KalgoorlieBoulder, Australia NOV Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our Service Operations team at NOV Inc. As an Administrative Assistant, you will play a critical role in supporting the Service Manager in achieving the company's growth strategies for our service and aftermarket capabilities.

Key Responsibilities
  • Service Operations Support: Assist the Service Manager in daily workflow planning, time management, and coordination of service activities and service technicians.
  • Enquiry Management: Process all incoming service and warranty enquiries, directing them to the appropriate person or department in a timely manner.
  • Quotation and Invoice Management: Ensure all quotations for service exchange, service repairs, and invoices from suppliers are actioned and recorded in a timely manner.
  • CRM and Warranty Processes: Play an active role in CRM and warranty processes, ensuring all requests are completed and sent to Head Office in a timely manner.
  • Facilities Management: Administer the Facilities Pump Hire Fleet, ensuring accurate records and invoicing are current and up to date.
  • Office Administration: Manage the day-to-day requirements of commodities, ensuring the facility functions effectively.
  • Compliance and Governance: Ensure all requests from the Finance Department for documentation pertaining to audit requirements are complete and sent in a timely manner.
  • Facilities Maintenance: Ensure the Office Facilities are maintained in a clean, tidy, and respectable manner.
  • Professionalism and Compliance: Display a level of professionalism that provides a positive working environment, adhering to all company policies and procedures, and NOV OH&S processes and systems.
Requirements
  • High school diploma or equivalent required.
  • Excellent organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.