Product Support Specialist

1 week ago


KalgoorlieBoulder, Australia Epiroc Full time
About the Role

ProReman is seeking a skilled Product Support Specialist to join our team. As a key member of our team, you will be responsible for assisting customers with project and reliability solutions for our hydraulic rock drill and related products.

Key Responsibilities
  • Operate and manage on-site installations, commissioning, repair, maintenance, and test activities
  • Troubleshoot and resolve issues
  • Complete drill rig and lubrication audits and reports
  • Project execution and data recording
  • Provide detailed reports from site visits
  • Document processes for procedural development
Requirements
  • Adaptability, independence, and teamwork skills
  • Reliability, organization, and ability to meet deadlines
  • Experience with RDSA or OEM products
  • Positive, friendly, and helpful attitude with a high customer focus
  • Underground mining industry knowledge, specifically with hydraulic rock drilling processes
  • Relevant trade qualifications, such as Diesel Fitter equivalent
What We Offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a range of attractive employment benefits and remuneration. We are an equal opportunity employer and encourage women, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.



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