Administrative Support Officer

4 days ago

KalgoorlieBoulder, Australia Hope Community Services Full time

About the Role:

The Receptionist is responsible for providing a wide range of general administration reception duties in the headspace Kalgoorlie office.

Key Responsibilities:

  • Provide a friendly and welcoming reception service to young people, and their family, friends, and carers.
  • Provide administration support to the headspace Kalgoorlie team
  • Provide assistance with events.
  • Answer telephone calls and direct to the appropriate staff member.
  • Register headspace clients and prepare client files
  • Make client appointments with headspace staff and on-site consortium partners.
  • Daily SMS Reminder send out for clients.
  • hAPI Profile and Survey created for clients.
  • Collect, record and distribute incoming mail and send outgoing mail.
  • Pick up mail weekly for both headspace - from local post office.
  • Complete general correspondence as required.
  • Receive, redirect, and respond to emails.
  • Purchase stationery, photocopier supplies and sundries, and ensure there is sufficient stock.
  • Data entry.
  • Prepare documents including filing-, photocopying, binding, laminating, and shredding.
  • Daily/ weekly housekeeping.
  • Liaising with P.O creation.

About You:

  • Commitment to upholding HOPE's vision, mission and values.
  • Minimum schooling: Year 10 certificate.
  • Demonstrated strong organisational skills and the ability to manage time effectively.
  • Excellent verbal and written communication skills.
  • Excellent administrative and computer skills.
  • Excellent interpersonal skills.
  • Excellent problem-solving skills.
  • Demonstrated ability to work independently and as part of a team.

Desirable Criteria:

  • Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery.
  • Prior experience of working in a youth and or/mental

Working with Hope:

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope's ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on 'growing our own'.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

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