Technical Support Specialist

1 day ago


Perth, Western Australia beBeeSupport Full time $47,121 - $78,336

Job Title: Technical Support Specialist

**Role Overview**:

We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.

**Key Responsibilities:**

- Provide expert technical assistance to customers via phone, email, and chat channels
- Troubleshoot and resolve complex technical issues related to software and hardware products
- Collaborate with cross-functional teams to provide solutions to technical issues
- Develop and maintain detailed documentation of technical issues and resolutions
- Deliver training to customers as needed

**Requirements**:

- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support or related field
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of programming languages is a plus

**Benefits Package**:

  • Flexible Work Arrangements
  • Competitive Salary Range: $20.33 - $30.00 per hour
  • Comprehensive Benefits Package

**Work Arrangements:**

- Part-time hours: 20 per week

- Day shift

- Morning shift

**Supplemental Pay Types:**

- Commission

**Ability to Commute/Relocate:**

- Belmont VIC 3216: Reliably commute or planning to relocate before starting work (required)

**Work Authorisation:**

- Australia (required)



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