Team Manager

5 days ago


Ipswich, South Dakota, Australia Tesco Partners Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our Cafe team at Tesco Partners. As a Team Leader, you will be responsible for leading a team of cafe staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Motivate and support your team to deliver outstanding customer service
  • Support the General Manager and deputise when needed
  • Coach your team to achieve sales targets and improve customer satisfaction
  • Ensure the cafe is clean, safe, and compliant with health and safety regulations
  • Upsell menu items and drive sales growth
  • Encourage customer feedback and use it to improve the customer experience
Requirements
  • 18 years of age or older
  • Practical work experience in cafes, fast food, restaurants, or pubs
  • Experience leading or coaching a small team
  • Warm and engaging personality with excellent communication skills
  • Positive attitude with a passion for customer service
  • Ability to work in a fast-paced environment and coordinate multiple tasks
What We Offer
  • Excellent benefits package, including colleague clubcard, flexible working, retirement savings plan, and life assurance
  • Access to free wellbeing services and exclusive deals and discounts website
  • Uniform provided and policies to support you in all aspects of life
  • Holiday starting at 28 days (including bank holidays)
  • Access to colleague networks and a range of resources to support your mind, body, and life
About Us

Tesco Partners is a leading cafe chain with 311 cafes across the country. We pride ourselves on creating a welcoming and inclusive environment for our customers and colleagues. We are committed to diversity and inclusion and strive to create a workforce that reflects our customers' needs.



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