Customer Service Ambassador

3 weeks ago


Keilor East, Victoria, Australia Expeditors Full time

As a Customer Service Representative at Expeditors, you will be the key point of contact for our customers, providing exceptional service and support throughout their freight forwarding experience. Your role will involve proactively communicating with customers, establishing meaningful relationships, and taking ownership of understanding and complying with Expeditor's internal processes.

  1. Communication: You will be responsible for delivering timely, complete, and accurate information to customers, demonstrating the great care that Expeditors has for all its customers.
  2. Relationship: You will establish personal and professional relationships with our customers, understanding their needs and expectations, and providing tailored solutions to meet their requirements.
  3. Information: You will take ownership of understanding and complying with Expeditor's internal processes, providing accurate and timely information to customers, and ensuring that all tasks are completed to the highest standard.

Qualifications include previous related experience and/or training in international freight of 3 years or more, proficiency in Microsoft Office, strong problem-solving, organisational, and interpersonal skills, solid oral and written communication skills, and general mathematical knowledge, dealing with Exchange Rates, Foreign Currency, and General Ledger codes.

As an Employee at Expeditors, you will enjoy a range of benefits, including an attractive health insurance package, a hybrid work-from-home policy, career and personal development opportunities, an Employee Stock Purchase Plan, and financial security and job stability.

At Expeditors, we value our Employees as our greatest asset, and we show our appreciation through employee engagement, employee appreciation, and recognition, and we continue to evolve our roles and processes to improve efficiency and job satisfaction.



  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    **Job Overview**Belgravia Leisure is seeking a highly motivated Customer Service Experience and Sales Ambassador to join our team at Keilor East Leisure Centre.


  • Keilor Downs, Victoria, Australia Mad Mex Full time

    We are seeking a motivated and enthusiastic Customer Service Ambassador to join our team at Mad Mex. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.About UsMad Mex is a leading Australian restaurant brand that serves authentic Mexican cuisine. We have a strong commitment to quality,...


  • Keilor East, Victoria, Australia Expeditors Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Expeditors. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their freight forwarding needs are met with professionalism and urgency.Key...


  • Keilor East, Victoria, Australia Expeditors Full time

    Job Description To excel in this role, you will be required to demonstrate a deep understanding of our customers' needs and expectations. You must be able to communicate effectively, respond promptly to customer inquiries, and provide solutions to resolve issues in a professional and courteous manner.Responsibilities will include handling customer service...


  • Keilor East, Victoria, Australia Expeditors Full time

    Customer Service Representative As a key member of our team at Expeditors, the Customer Service Representative plays a vital role in ensuring our customers receive exceptional service. This includes demonstrating a thorough understanding of their expectations and executing tasks with urgency, attitude, commitment, and professionalism.This is an opportunity...


  • Keilor East, Victoria, Australia Expeditors Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Expeditors. In this role, you will be the primary point of contact for our customers, providing exceptional support and service to meet their freight forwarding needs.Responsibilities:Customer Communication: You will proactively communicate with...


  • Keilor East, Victoria, Australia Expeditors Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Expeditors. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their freight forwarding needs are met with professionalism and urgency.Key ResponsibilitiesCommunication: Proactively...


  • Keilor East, Victoria, Australia Expeditors Full time

    Job SummaryAs a Customer Service Representative at Expeditors, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate execution of freight forwarding tasks. Your primary goal will be to establish meaningful relationships with customers, provide timely and complete information, and take ownership of...


  • East Melbourne, Victoria, Australia Costco Wholesale Full time

    Job DescriptionWe are seeking a Customer Service Ambassador to join our team at Costco Wholesale.Key Responsibilities:Provide Exceptional Member Service: Welcome members, offer assistance, and ensure a positive shopping experience.Conduct Safety and Security Checks: Perform hourly checks of the warehouse, report incidents, and maintain a safe...


  • Doncaster East, Victoria, Australia EG Australia Full time

    We are seeking a talented Customer Experience Ambassador to join our team at EG Doncaster East. As a key member of our frontline Fuel team, you will be responsible for delivering exceptional customer service and creating a great experience for our customers.About the RoleDeliver brilliant customer servicePromote products and dealsOperate point of sale and...


  • East Melbourne, Victoria, Australia Hanes Australasia Full time

    At Hanes Australasia, we're looking for enthusiastic individuals to join our team as Customer Experience Ambassadors over the Christmas period.This is a casual role that requires flexibility and adaptability. The successful candidate will have the ability to work weekends, weekdays, and peak trade times, including public holidays and sale periods.The...


  • Oakleigh East, Victoria, Australia 13cabs Full time

    About Your RoleWe are seeking a highly skilled Customer Success Ambassador to join our team at 13cabs.Your primary responsibility will be to deliver exceptional customer experiences, ensuring that our account customers feel valued and supported throughout their journey with us.To achieve this, you will need to demonstrate a deep understanding of our...


  • Oakleigh East, Victoria, Australia MILLERS Full time

    At Millers, we're seeking a talented Fashion Sales Ambassador to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales growth.About the Role:We're looking for someone who is passionate about fashion and has a flair for customer service. As a Fashion Sales Ambassador, you'll be an...


  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Belgravia Leisure. As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales experience to our guests.Key ResponsibilitiesProvide exceptional customer service and sales experience to our...


  • Ringwood East, Victoria, Australia Australia Post Full time

    Delivering Excellence in Customer ServiceWe're seeking a highly motivated and enthusiastic Retail Customer Service Officer to join our team. This is an exciting opportunity to make a difference in the community by delivering exceptional customer service.About the OpportunityThis permanent part-time position offers 20 hours of work per week, with a rotating...


  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Services Officer to join our team at Keilor East Leisure Centre in VIC.As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim. You will meet new member and program enrolment sales targets and KPIs while...


  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer with Belgravia Leisure, you will be responsible for delivering exceptional customer service and achieving sales targets in a fast-paced environment.Key Accountabilities include:Achieving set sales targets on a daily basisProviding excellent customer service and information to prospective membersConducting tours of...


  • East Melbourne, Victoria, Australia Costco Wholesale Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Assistant to join our team at Costco Wholesale. In this role, you will be responsible for providing exceptional customer service, ensuring the security and safety of our members, and contributing to the overall success of our warehouse.


  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.Key responsibilities include achieving sales targets, providing exceptional customer service, and delivering an excellent experience to guests.You will also be responsible for conducting tours of the centre/facility and...


  • Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Services Officer to join our team at Belgravia Leisure. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our guests.Key ResponsibilitiesAchieve set sales targets on a daily basisProvide exceptional guest experience...