Luxury Operations Manager

2 weeks ago


Adelaide, South Australia SOFITEL Full time

Company Overview

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The Sofitel Adelaide is a luxurious hotel located in the heart of Adelaide, offering an enriched experience of captivating refinement. As a winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, we strive to provide exceptional service standards and friendly interactions.

Salary

A competitive salary with hourly rates between $28.87 - $50.52 will be offered to the successful candidate. In addition, you can enjoy up to 50% discount on meals at Sofitel Adelaide.

Job Description

We are seeking an experienced Luxury Operations Manager to lead and oversee daily departmental operations, ensuring adherence to service standards. Your responsibilities will include conducting regular inspections of front and back-of-house areas, maintaining high cleanliness standards, and addressing guest concerns promptly.

Required Skills and Qualifications

  • Prior experience in a similar role, ideally within the Luxury segment
  • Ability to work a flexible roster depending on departmental needs
  • Proven ability to lead, motivate and mentor large teams of diverse individuals
  • Prior experience working with Opera or a similar Property Management System and/or HotSOS
  • Excellent time-management, problem-solving, and organisational skills

Benefits

  • Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
  • Fully laundered uniform provided
  • Free 24 hour access to our Employee Assistance Program
  • Opportunities to develop your talent and grow within our property and across the world

Others

As a Heartist, you will also be a member of the Accor group with all the benefits that brings. You will have the opportunity to thrive in our Sofitel community, with a range of employee benefits and development opportunities available to you.



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