Luxury Hotel Operations Manager
2 days ago
Unlock your leadership potential as a Luxury Hotel Operations Manager at Sofitel Adelaide.
About UsSofitel Adelaide is a renowned luxury hotel in the heart of Adelaide, offering an enriched experience of captivating refinement. As part of the Accor group, we are committed to delivering exceptional hospitality and exceeding guest expectations.
Your RoleWe are seeking a highly skilled Luxury Hotel Operations Manager to lead our daily departmental operations. Your focus will be on maintaining high cleanliness standards, ensuring friendly and engaging interactions with guests, and addressing their concerns promptly.
You will be responsible for:
- Leading and overseeing daily departmental operations to ensure seamless delivery of service standards
- Conducting regular inspections of front and back-of-house areas to maintain high cleanliness standards
- Assisting with cleaning guest rooms and public areas as needed
- Safeguarding and managing cleaning materials and equipment to optimize cost-effective linen use
- Coordinating with Front Office and Maintenance to ensure guest rooms are ready and addressing guest concerns promptly
To succeed in this role, you will need:
- Previous experience in a similar leadership role within the luxury segment
- The ability to work a flexible roster depending on departmental needs
- A proven track record of leading, motivating, and mentoring large teams of diverse individuals
- Prior experience working with Opera or a similar Property Management System and/or HotSOS
- Excellent time-management, problem-solving, and organizational skills
As a member of our Sofitel community, you will enjoy:
- Competitive salary: $38-$52 per hour
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Fully laundered uniform provided
- Free 24-hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world
- The ability to make a difference through our corporate social responsibility activities
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We encourage applications from individuals who share our values and are passionate about delivering exceptional hospitality.
Learn MoreDiscover more about the enticing benefits and development opportunities this role offers by visiting careers.accor.com.
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