Sales Excellence Representative

2 weeks ago

Melbourne, Victoria, Australia Tal Services Limited Full time
Unlock Your Sales Potential

At TAL Services Limited, we're committed to fostering a dynamic and supportive work environment that empowers our employees to excel in their roles.

We're seeking a highly motivated Sales Excellence Representative to join our team. As a key member of our Outbound sales team, you'll be responsible for achieving monthly sales targets while delivering an exceptional customer experience.

Compensation: Base + Commissions paid monthly, with top performers earning over $100,000 annually.

About the Role

This is a fantastic opportunity to grow your career with a leading insurance provider. You'll have the chance to work with a range of products across 5 top insurers, ensuring you're always equipped to meet the needs of our customers.

Your primary responsibilities will include:

  • Facilitating phone and online enquiries to provide a positive experience for all customers
  • Contacting customers to guide them through their life insurance options with expertise
  • Educating clients about available insurance products to help each client gain a full understanding of their options
  • Maintaining accurate records, documentation, and generation of quotes
  • Collaborating effectively with your team and other departments to ensure an efficient and accurate application process
Requirements

To succeed in this role, you'll need:

  • Proven Outbound Call Centre Sales Experience (highly regarded)
  • Strong sales methodologies supporting an industry-leading customer experience
  • Industry experience is highly regarded, but your ability to learn quickly, show initiative, and proactively deliver outcomes is also essential
  • The confidence to work autonomously and as part of a team, with a hybrid working environment that promotes motivation and results-driven delivery
  • A Results-Oriented mindset to meet and exceed KPIs
Benefits

We offer a comprehensive benefits package that includes:

  • Continuous Growth: Ongoing coaching, support, and opportunities to further your career through our Aspiring Leaders Program
  • Build Your Career: Development pathways and opportunities into various roles within the insurance & financial industry
  • Supportive Environment: A driven and high-performing team that values your contribution and champions your success
  • Exciting Incentives: Enticing rewards, including team and individual incentives like dinners and more
  • Modern Workspace: Work from our brand-new office located in the heart of Melbourne CBD (hybrid work arrangement available)
Why TAL?

We value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice, and we're proud to be a member of Diversity Council Australia and the Australian Network on Disability.

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