Customer Service and Sales Leader

1 week ago


Sydney, New South Wales, Australia Bed Bath N' Table AU Full time
About Bed Bath N' Table

We are a 100% Australian owned family run business with over 180 stores across the country, as well as key locations in New Zealand and Singapore. Our mission is to help customers create their dream home by providing exceptional customer service and offering a wide range of products.

At Bed Bath N' Table, we value our team members and offer a positive work-life balance, including every second weekend off. We also provide opportunities for leadership and career progression, training and coaching, recognition of high-performance culture, and access to staff discounts.

About the Role

We are seeking an experienced Retail Assistant Manager to join our team at St Ives store. This is a key leadership role that supports the Store Manager in coaching, developing, and mentoring the store team to achieve exceptional customer service and drive outstanding store sales.

The successful candidate will have previous experience in a retail sales environment, a passion for delivering customer service, and a desire to be part of a high-performance culture. They will also have the ability to create a beautiful home environment through detailed home styling.

Key Responsibilities
  • To support the Store Manager in achieving monthly sales targets and individual KPI's
  • To deliver exceptional customer service and provide a positive shopping experience
  • To mentor and develop the store team to achieve exceptional customer service and drive outstanding store sales
Benefits
  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • A roster that supports a positive work-life balance with every second weekend off
  • Opportunities for leadership and career progression
  • Training and coaching with your Regional Manager in store regularly
  • Recognition of our high-performance culture through our store rewards program
  • An opportunity to earn additional remuneration over and above your salary when working on public holidays
  • Access to Staff discounts of 30% off full price products and an additional 15% off reduced items


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