Sales and Service Leader

1 week ago


Sydney, New South Wales, Australia Kookai Full time
About Kookai

We are a fashion-forward retailer seeking an experienced Sales and Service Leader to join our team. As a key member of our store operations, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive store environment.

Key Responsibilities
  • Provide personalized styling and customer service to ensure a high level of customer satisfaction
  • Supervise and motivate the sales floor team to achieve sales targets and maintain store visual merchandising standards
  • Support management in maintaining a safe and secure shopping environment, including loss prevention measures
Requirements
  • Proven experience in retail sales and customer service leadership roles
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment with multiple priorities
  • Demonstrated ability to drive sales growth and improve customer satisfaction
What We Offer
  • Competitive salary: $65,000 - $75,000 per annum (based on location)
  • Ongoing training and development opportunities
  • Employee discounts on Kookai products
  • Opportunities for career advancement within the company
About the Role

This is a full-time position working 38 hours per week. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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