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Customer Engagement Specialist

1 week ago


Melbourne, Victoria, Australia Coles Full time
About the Role

The Product Manager will work closely with marketing, trade, and cross-functional teams to innovate and enhance customer experiences across our web and app platforms. Key responsibilities include defining product strategy, driving product discovery, prioritizing features and experiments, and overseeing end-to-end execution of initiatives.

The successful candidate will leverage data-driven insights to continuously improve the product offering, deliver measurable growth, and track key success measures and OKRs for the squad.