Sales Professional
1 day ago
Programmed is a leading provider of innovative workforce management solutions.
Job Title:Sales Professional - Customer Service Specialist
Job DescriptionWe are seeking an experienced Sales Professional to join our team in Welshpool, WA. In this role, you will be responsible for managing customer inquiries, providing product information, processing orders, and ensuring high levels of customer satisfaction.
Key Responsibilities- Respond to customer inquiries via phone and email, providing prompt and accurate solutions to their needs.
- Process customer orders in a timely and efficient manner, ensuring accurate delivery and maintaining strong relationships with existing customers.
- Build relationships with existing customers, identifying opportunities for upselling and cross-selling, and collaborating with the external sales team to develop strategies for increasing sales and improving customer retention.
- Maintain up-to-date knowledge of product offerings, industry trends, and competitor activities, assisting in preparing quotes, proposals, and sales presentations as needed.
- Manage customer records and maintain a CRM system to track sales activities and customer interactions, resolving customer complaints and issues promptly and effectively.
- Support promotional campaigns and marketing initiatives, working closely with the internal team to drive business growth and improve customer engagement.
- You have proven experience in sales, preferably in the industrial equipment or related sector, with a strong understanding of hoses and fittings.
- You possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- You are proficient in Microsoft Office Suite and CRM software, with strong organizational skills and attention to detail.
- You have a results-oriented approach with a customer-focused mindset, driving sales growth and delivering exceptional customer experiences.
- A competitive salary ranging from AU$80,000 - AU$120,000 per annum, depending on experience.
- New technology CRM systems to streamline your workflow and enhance productivity.
- A supportive and dynamic work environment that fosters collaboration and innovation.
- Opportunities for career advancement within the company, enabling you to grow and develop your skills.
- Free parking on-site, making it easy to commute and focus on your work.
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