Industrial Sales Professional

3 weeks ago


East Perth, Western Australia Programmed Full time

Job Title: Internal Sales Representative

Location: Industrial Sector

Job Type: Full-Time, Permanent

Company Overview:
Programmed is a leading supplier of industrial equipment, specialising in hoses and fittings. Our client's commitment to quality and customer satisfaction has established us as a trusted partner in the industry.

Job Summary:
We are seeking a motivated and results-driven Internal Sales Representative to manage customer inquiries, provide product information, process orders, and ensure high levels of customer satisfaction.

Responsibilities:

  • Respond to customer inquiries via phone and in-person, providing accurate product information and recommendations.
  • Process customer orders and ensure timely and accurate delivery of products.
  • Build and maintain strong relationships with existing customers and identify opportunities for upselling and cross-selling.
  • Collaborate with the external sales team to develop strategies for increasing sales and improving customer retention.
  • Maintain an up-to-date knowledge of our product offerings and industry trends.
  • Assist in preparing quotes, proposals, and sales presentations.
  • Manage customer records and maintain a CRM system to track sales activities and customer interactions.
  • Resolve customer complaints and issues promptly and effectively.

About You:

  • Proven experience in sales, preferably in the industrial equipment or related sector.
  • Strong understanding of hoses and fittings, or willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite and CRM software.
  • Strong organizational skills and attention to detail.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • New technology CRM systems.
  • A supportive and dynamic work environment.
  • Opportunities for career advancement within the company.


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