Front Office Team Leader

2 days ago


Brisbane, Queensland, Australia Travel + Leisure Co. Full time

About Us

At Travel + Leisure Co., we're passionate about putting the world on vacation. Our company is a leading provider of vacation ownership experiences, with a portfolio of brands that include Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts.

Our Mission

We're dedicated to delivering exceptional experiences for millions of travelers worldwide. Our team of over 19,000 associates works together to create unforgettable vacations at more than 270 resort locations across the globe.

Job Summary

We're seeking a highly motivated and customer-focused Front Office Team Leader to join our team at our Kirra Beach, Gold Coast resort. As a Front Office Team Leader, you'll be responsible for the day-to-day operation of the front desk, including greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork.

Key Responsibilities

  • Provide exceptional customer service to owners and guests, ensuring a positive and memorable experience
  • Manage the front desk operation, including registration, check-in, and check-out processes
  • Provide information on local area attractions and activities
  • Complete all department-related paperwork, including reports and records
  • Assist the Front Office Manager with administrative tasks and special projects

Requirements

  • Previous experience in a similar hotel or resort position
  • Genuine passion for customer service and the hospitality industry
  • Excellent communication and interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy and experience with PMS systems

What We Offer

  • Immediate start and long-term opportunity for career growth
  • Supportive work culture and professional development funding
  • Discounted hotel and resort stays globally


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Vacation ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled vacation experiences for our guests. As a Front Office Team Leader, you will play a crucial role in ensuring that our resort operations run smoothly and efficiently.Key Responsibilities:Manage the day-to-day operations of the front desk, including guest...


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Vacation ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled vacation experiences for millions of travelers worldwide. As a Front Office Team Leader, you will play a crucial role in delivering exceptional customer service and ensuring seamless operations at our resort locations.Key Responsibilities:Lead the front...


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Vacation ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled vacation experiences for our guests. As a Front Office Team Leader, you will play a crucial role in ensuring that every guest feels welcome and valued.Key Responsibilities:Lead the front desk team to deliver exceptional customer service and ensure a...


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Vacation ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled vacation experiences for our guests. As a Front Office Team Leader, you will play a crucial role in ensuring that our resort operations run smoothly and efficiently.Key Responsibilities:Manage the day-to-day operations of the front desk, including guest...


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Vacation ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled vacation experiences for our guests. As a Front Office Team Leader, you will play a crucial role in ensuring that our resort operations run smoothly and efficiently.Key Responsibilities:Manage the day-to-day operations of the front desk, including guest...


  • Brisbane, Queensland, Australia Grupo Mantra Full time

    Located in a prime position on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest resorts in Cairns, catering to a diverse mix of corporate and leisure guests. The resort offers a range of rooms and apartments, and its central location is surrounded by shops and restaurants, yet still retains a laid-back tropical atmosphere that the...


  • Brisbane, Queensland, Australia Grupo Mantra Full time

    About the Role:We are seeking a highly skilled and experienced Front Office/Housekeeping Supervisor to join our team at Grupo Mantra. As a key member of our Front Office team, you will be responsible for delivering an exceptional guest experience and ensuring the smooth operation of our hotel.Key Responsibilities:Lead the Front Office team to provide...


  • Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at Frontline Recruitment. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage the front office operations, including check-in,...

  • Night Auditor

    5 days ago


    Brisbane, Queensland, Australia Grupo Mantra Full time

    Join Grupo Mantra's Front Office TeamAbout the Role:We are seeking a highly skilled and experienced Night Auditor to join our Front Office Team at Mantra French Quarter in Noosa. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial transactions, as well as providing exceptional customer service to our...


  • Brisbane, Queensland, Australia Marriott Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Front Office Generalist to join our team at Marriott. As a Front Office Generalist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess guest check-ins and check-outs in a timely and efficient...


  • Brisbane, Queensland, Australia Grupo Mantra Full time

    Mantra Portsea is a leading hospitality provider in the tropical resort town of Port Douglas. On your days off, explore the surrounding environment, rich in natural beauty and attractions.About the Role:We are seeking a motivated and vibrant Front Office Representative to join our team. As a key member of our Front Office Team, you will be responsible for...


  • Brisbane, Queensland, Australia Accor Hotels Full time

    Job SummaryThe Front Desk Supervisor is a key member of our Front Office team, responsible for ensuring seamless and efficient guest experiences. As a seasoned hospitality professional, you will lead by example, providing exceptional service and guidance to our front desk team members.Key ResponsibilitiesGuest ServicesWelcome guests and visitors to the front...


  • Brisbane, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time

    About the Role:We are seeking a highly organized and customer-focused individual to join our team as a Front Office Coordinator at Robert Walters Australia. As the first point of contact for visitors and employees, you will play a critical role in ensuring a positive and professional experience for all.Key Responsibilities:Manage the Front Office: Oversee...


  • Brisbane, Queensland, Australia AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our Front Office team as a Front Office Ambassador. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Provide prompt, efficient, and courteous service to...

  • Assistant Manager

    2 days ago


    Brisbane, Queensland, Australia AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager - Front Office to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesFront Office OperationsAssist with...


  • Brisbane, Queensland, Australia Accor Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Front Office All Rounder to join our team at Accor. As a Front Office Ambassador, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Provide quality service to guests...


  • Brisbane, Queensland, Australia Stamford Hotels and Resorts Full time

    About the RoleWe are seeking a professional Porter and Concierge to join our Front Office team on a Full-Time basis. As part of the Porter and Concierge team, you will be responsible for providing positive guest experiences through welcoming and assisting guests, being an ambassador for Stamford Plaza Brisbane and explaining hotel facilities and anticipating...

  • Assistant Manager

    5 days ago


    Brisbane, Queensland, Australia Accor Full time

    Job Summary:We are seeking a highly skilled and experienced Assistant Manager - Front Office to join our team at Pullman & Mercure Brisbane King George Square. As a key member of our Front Office team, you will be responsible for assisting with the management of all operational departments, managing rosters, costings, and forecasting, and providing...

  • Assistant Manager

    2 days ago


    Brisbane, Queensland, Australia AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager - Front Office to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for assisting with the management of all operational departments, including roster management, costings, and forecasting.Key ResponsibilitiesAssist with the management of...


  • Brisbane, Queensland, Australia Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Pullman & Mercure Brisbane King George Square. As a Front Office Supervisor, you will be responsible for providing exceptional customer service, leading by example, and ensuring the smooth operation of the front desk during night shifts.Key...