Insurance Sales and Operations Specialist

10 hours ago


Oakleigh East, Victoria, Australia 13cabs Full time
About the Role

Your role as an Insurance Sales and Operations Specialist will be instrumental in driving revenue growth and ensuring seamless customer service experiences. You will be responsible for managing insurance-related matters with operators and external customers, maximising customer value proposition to establish 13cabs as the preferred network partner.

  • Ensure high customer engagement and satisfaction to drive commercial outcomes.
  • Maximise the Cabsure customer value proposition.
  • Effective collaboration with internal teams to ensure a seamless customer service experience.
  • Consistent implementation of workflow processes and expectations.
  • Proactive management and integration of new products, systems, and services.
  • Collaboration with other departments to develop and optimise systems and processes for efficiency.
  • Maintenance of accurate records and documentation.
  • Ensuring Insurance/Cabsure meet 13cabs standards, policies, and regulatory requirements.
About You

You will need a tertiary qualification in business, insurance management or a related discipline, along with 2+ years of experience in insurance sales and management or a related field. Proven problem-solving skills, ability to see issues from new perspectives, and understanding how components come together are essential.

  • Tertiary qualification in business, insurance management or a related discipline.
  • 2+ years of experience in insurance sales and management or a related field.
  • Strong problem-solving and analytical skills.
How to Apply

This is an excellent opportunity to build on your career development and be part of a growth period in a long-running organisation. If you have relevant experience and skills, please submit your application through our online portal.



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