Product Enablement Operations Lead
3 weeks ago
Job Description:
Squiz is seeking an experienced Product Enablement/Operations Lead to play a critical role in the success of our products. This key position focuses on customer enablement, training, and documentation, with a unique blend of internal and external stakeholder engagement.
You will have the opportunity to work alongside talented professionals in an innovative and fast-paced environment, contributing to the creation of compelling digital experiences for a range of clients.
This strategic role will oversee both in-product and external documentation and education, ensuring our customers and internal teams are empowered to maximise the value of our SaaS solution.
Key Responsibilities:
- Lead and develop our product enablement strategy
- Lead and mentor a team of technical writers, instructional designers, and education and training specialists
- Oversee the creation and maintenance of in-product guidance, external documentation, and training materials
- Collaborate with our partners to ensure they have the appropriate training, resources, and tools to enhance their product knowledge and deliver value to their customers
- Collaborate with product, sales, engineering, and customer success teams to identify and address knowledge gaps
- Implement best practices in product operations to streamline our processes
- Measure and report on the impact of enablement initiatives
Qualifications:
- Proven experience in product enablement or product operations roles within a SaaS organisation
- Strong leadership skills with the ability to build and mentor a high-performing team
- Excellent communication skills, both written and verbal
- Deep understanding of SaaS products and customer education best practices
- Strategic thinker with a data-driven approach to decision making
About Squiz:
Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online. We are a 2024 Circle Back Initiative Global Employer, committed to responding to every applicant.
-
Product Enablement Operations Lead
4 weeks ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleSquiz is seeking a Product Enablement Operations Lead to play a critical role in the success of our products. This role will focus on customer enablement, training, and documentation, with a unique blend of internal and external stakeholder engagement.As a Product Enablement Operations Lead, you will have the opportunity to work alongside...
-
Product Enablement Operations Lead
1 month ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleSquiz is seeking a strategic and experienced Product Enablement Operations Lead to drive our product enablement initiatives. This crucial role will oversee both in-product and external documentation and education, ensuring our customers and internal teams are empowered to maximise the value of our SaaS solution.Key ResponsibilitiesLead and...
-
Product Enablement Lead
3 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is seeking a Product Enablement Lead to play a critical role in the success of our products, focusing on customer enablement, training, and documentation. This role has a unique focus on both internal and external stakeholders, with the opportunity to work alongside talented professionals in an innovative and fast-paced environment.As a key member of...
-
Product Enablement Operations Specialist
2 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is seeking a strategic Product Enablement Operations Lead to drive customer enablement, training, and documentation initiatives. This critical role will focus on both internal and external stakeholders, ensuring seamless product adoption and customer satisfaction.This position offers a unique opportunity to collaborate with talented professionals in a...
-
Product Enablement Operations Leader
3 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is seeking a Product Enablement Operations Lead to drive our product enablement initiatives. This crucial role will oversee both in-product and external documentation and education, ensuring our customers and internal teams are empowered to maximise the value of our SaaS solution.The successful candidate will have a strong background in customer...
-
Salesforce Regional Enablement Lead
2 weeks ago
Brisbane, Queensland, Australia Product and Technology Full time{"Role Overview At Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel. Our Global Platform Success stream are searching for an engaging and passionate Salesforce Regional Enablement Lead to be based out...
-
Product Enablement Operations Director
3 weeks ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleSquiz is seeking a strategic and experienced leader to drive our product enablement initiatives. As Product Enablement Operations Director, you will oversee both in-product and external documentation and education, ensuring our customers and internal teams are empowered to maximise the value of our SaaS solution.Key ResponsibilitiesLead and...
-
Product Enablement Operations Strategist
7 days ago
Brisbane, Queensland, Australia Squiz Full timeAbout SquizSquiz is a cutting-edge digital experience agency that empowers clients to create engaging online experiences. As a Product Enablement/Operations Lead, you will play a vital role in driving our products' success by focusing on customer enablement, training, and documentation.Salary: $120,000 - $180,000 per yearThis role has a unique blend of...
-
Product Enablement/Operations Strategist
4 days ago
Brisbane, Queensland, Australia Squiz Full timeJob OverviewSquiz is a leading digital solutions provider seeking an experienced Product Enablement/Operations Strategist to join our team.The successful candidate will play a critical role in driving the success of our products, focusing on customer enablement, training, and documentation. This key position involves overseeing both internal and external...
-
Product Enablement Operations Strategist
2 weeks ago
Brisbane, Queensland, Australia Squiz Full timeAbout the RoleWe are seeking a highly skilled Product Enablement Operations Strategist to join our team at Squiz. As a key member of our customer success team, you will play a crucial role in driving the success of our products and services.Key Responsibilities:Develop and implement a comprehensive product enablement strategy to drive customer adoption and...
-
Product Enablement Strategist
1 week ago
Brisbane, Queensland, Australia Squiz Full timeRole SummaryWe are seeking an experienced Product Enablement Strategist to join our team at Squiz. As a key member of our product operations team, you will play a critical role in the success of our products by focusing on customer enablement, training, and documentation.In this unique role, you will have the opportunity to work alongside talented...
-
Product Enablement Strategist
4 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is seeking a skilled Product Enablement Strategist to play a critical role in the success of our products. This role will focus on customer enablement, training, and documentation, with a unique blend of internal and external stakeholder engagement.You will have the opportunity to work alongside talented professionals in an innovative and fast-paced...
-
Product Enablement Strategist
4 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is seeking a Product Enablement Strategist to play a critical role in the success of our products, focusing on customer enablement, training, and documentation. This role has a unique focus on both internal and external stakeholders.You will have the opportunity to work alongside talented professionals in an innovative and fast-paced environment,...
-
Product Enablement Strategist
2 weeks ago
Brisbane, Queensland, Australia Squiz Full timeSquiz is a leading provider of digital solutions, seeking an experienced Product Enablement Strategist to drive our product enablement initiatives.This crucial role will oversee both in-product and external documentation and education, ensuring our customers and internal teams are empowered to maximise the value of our SaaS solution.The successful candidate...
-
Salesforce Enablement Strategist
6 days ago
Brisbane, Queensland, Australia Product and Technology Full timeUnlock Your Potential as a Salesforce Enablement StrategistAbout UsFlying high, our people come from diverse backgrounds and reach far across the globe – 20+ countries and counting. Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for growth and evolution. We celebrate wins, seize new experiences, empower everyone to...
-
Salesforce Regional Enablement Lead
1 month ago
Brisbane, Queensland, Australia Product and Technology Full timeUnlock the Power of SalesforceAt Flight Centre Travel Group, we're on a mission to 'open up the world for those who want to see.' As a Salesforce Regional Enablement Lead, you'll play a crucial role in driving the adoption and engagement of our Salesforce.com platform throughout the FCTG APAC region.Key Responsibilities:Manage, adopt, engage, and enable the...
-
Digital Product Enablement Strategist
5 days ago
Brisbane, Queensland, Australia Squiz Full timeSquiz, a leading provider of innovative digital solutions, is seeking an experienced Digital Product Enablement Strategist to play a critical role in the success of our products. In this unique position, you will focus on customer enablement, training, and documentation, driving our product enablement initiatives forward.This strategic role offers a rare...
-
Product Development BIM Specialist
5 days ago
Brisbane, Queensland, Australia Product Development Full timeMetricon Homes, a leading Australian home builder, is committed to delivering exceptional quality and service. The company is seeking an experienced Product Development BIM Specialist to join their busy team.Job SummaryThis is a challenging and rewarding role that requires a high level understanding of Revit and its integration in a BIM environment. The...
-
Global Technology Product Lead
5 days ago
Brisbane, Queensland, Australia Product and Technology Full timeGrow Your CareerWith Flight Centre Travel Group, you'll have the opportunity to attend global awards events, including Global Gathering (Portugal). This is your chance to:Nurture professional relationships and build a network of like-minded individuals.Celebrate successes and learn from colleagues in a dynamic environment.Empower Your FutureWe're committed...
-
Design Systems and Operations Lead
1 month ago
Brisbane, Queensland, Australia Product and Technology Full timeUnlock the Power of Design SystemsAt Flight Centre Travel Group, we're on a mission to open up the world for those who want to see. As our Design Systems and Operations Lead, you'll play a crucial role in shaping the future of our design systems and operations.Key Responsibilities:Develop and implement scalable operational frameworks, systems, and processes...