Digital Product Enablement Strategist

5 days ago


Brisbane, Queensland, Australia Squiz Full time

Squiz, a leading provider of innovative digital solutions, is seeking an experienced Digital Product Enablement Strategist to play a critical role in the success of our products. In this unique position, you will focus on customer enablement, training, and documentation, driving our product enablement initiatives forward.

This strategic role offers a rare opportunity to work alongside talented professionals in an innovative and fast-paced environment, contributing to the creation of compelling digital experiences for a range of clients. As a key member of our team, you will have the chance to empower our customers and internal teams to maximize the value of our SaaS solution.

We are looking for a seasoned leader with a strong background in customer enablement, technical documentation, or product enablement within the SaaS industry. Your excellent project management skills, ability to prioritize tasks, manage deadlines, and drive cross-functional initiatives will be essential in this role.

Key responsibilities include developing and implementing our product enablement strategy, leading and mentoring a team of technical writers, instructional designers, and education and training specialists, and collaborating with partners to enhance their product knowledge and deliver value to their customers.

The ideal candidate will possess a deep understanding of SaaS products and customer education best practices, as well as exceptional communication and interpersonal skills. You will also have experience utilising data to inform decision-making and optimise processes.

In return for your expertise, we offer a competitive salary of $120,000 - $180,000 per annum, depending on location, and a comprehensive benefits package that includes health insurance, retirement savings, and professional development opportunities.



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