Client Service Investment Manager

6 days ago


Melbourne, Victoria, Australia Northern Trust Full time
About the Role

We are seeking a skilled Client Service Manager to join our team in Melbourne or Sydney. As a key member of our Investment Operations team, you will play a critical role in delivering exceptional client service and driving business growth.

Key Responsibilities:
  • Develop and maintain strong relationships with clients and internal stakeholders.
  • Ensure compliance with regulatory requirements and industry standards.
  • Collaborate with cross-functional teams to resolve client issues and improve operational efficiency.
  • Provide expert advice and guidance to clients on investment operations-related matters.

Duties include:
  • Resolving complex client inquiries and escalating issues as needed.
  • Providing regular updates and progress reports to clients.
  • Developing and maintaining technical knowledge of systems and applications.
  • Contributing to business and technology enhancement initiatives.

Requirements:
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum 5 years of experience in investment operations or a related field.
  • Strong understanding of investment operations processes and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Salary Range:
$120,000 - $150,000 per annum, depending on experience.

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