Investment Operations Professional
2 months ago
Are you passionate about delivering exceptional client experiences in the dynamic world of Investment Operations?
We are seeking a skilled Client Service Manager to join our team at Northern Trust. This is a fantastic opportunity to utilize your expertise in servicing clients, developing relationships with internal partners, and ensuring adherence to regulatory requirements.
In this role, you will be responsible for:
- Interacting with internal partner groups to resolve complex issues;
- Developing and maintaining technical knowledge of systems and applications;
- Participating in business and technology enhancement initiatives;
- Ensuring operational controls to manage and mitigate risk;
You will also have the opportunity to:
- Research and resolve complex client inquiries;
- Assist in performing cost-benefit and impact analysis;
- Build working relationships with clients and internal stakeholders;
- Serve as a point of escalation for client servicing issues;
To succeed in this role, you will need:
- Excellent relationship management skills;
- Core Asset Management/Custody knowledge with experience in Investment Operations Outsourcing preferred;
- Knowledge of Power BI, Alteryx, or similar systems;
- Excellent verbal and written communication skills;
The salary for this position is estimated to be around $80,000 - $120,000 per annum, depending on location and experience. You will be based in either Melbourne or Sydney, and will report directly to the Manager, Client Service Investment Operations.
Northern Trust offers a comprehensive benefits package, including health insurance, superannuation, and professional development opportunities. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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