Business Growth Manager

1 week ago

Coffs Harbour City Council, Australia beBeeCustomer Full time $63,950 - $179,850

As a Business Growth Manager, you will be responsible for managing the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies.

The role requires presenting Remote's suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle.

You will own and nurture customer relationships, staying in frequent contact, and building strategic partnerships.

Designing solutions tailored to the unique communication needs of small and mid-sized businesses is also an essential part of this role.

  • Retain and grow existing accounts, driving net new expansion bookings as well as upsell/cross-sell opportunities within customer accounts.
  • Build key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders.
  • Understand customer needs, build a strategic roadmap, and solicit feedback on Remote's products and services.
  • Create and execute sales motion and tactics to consistently grow revenue per account.
Key Responsibilities
  • Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business.
  • Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle.
  • Present Remote's suite of services to existing customers and create opportunities from existing customers to upsell solutions.
  • Own the customer relationship and complete the cycle from sale to business completion.
  • Remain in frequent contact with customers and build strategic and partnership-based customer relationships.

This position offers a great opportunity to develop your skills in sales, marketing, and customer relationship management.

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