Patient Experience Coordinator
2 weeks ago
This role presents a unique opportunity to provide exceptional customer service skills and support the health and wellbeing of patients.
The successful candidate will be responsible for greeting clients, managing appointments, and ensuring day-to-day operations run smoothly.
Key responsibilities include:
- Managing online diary systems, ordering stock, and maintaining accurate spreadsheets and reports
- Providing expert administration support to clinicians, including creating engaging social media posts and regular newsletter articles
- Attracting and retaining new clients through proven customer service and people skills
The ideal candidate will possess strong multi-tasking abilities, organisational skills, forward thinking, and time management skills. They will remain flexible and prepared to handle and problem-solve any job assigned.
Applicants must have a mature and empathetic approach, excellent communication and computer skills, and strong attention to detail. Self-motivation, accountability, and a strong team player attitude are essential.
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Patient Experience Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeSupport Full time $50,000 - $70,000Job OverviewWe are seeking an exceptional coordinator to support patients through various channels, ensuring a positive experience.Key Responsibilities:Respond to patient queries and concerns via email, SMS, and phone calls.Provide accurate information and support to patients, utilizing clinical knowledge and collaboration with our team.Work closely with the...
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Patient Experience Coordinator
2 weeks ago
Melbourne, Victoria, Australia Monash Health Full timeLocation: Melbourne | Eastern Metropolitan, Melbourne | Southern MetropolitanJob type: Part timeOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/SecretarialReference: 60772**About Monash Health****About the Patient Experience Team**The Patient Experience Team work with the organisation to support initiatives and projects...
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Patient Experience Coordinator
7 days ago
Melbourne, Victoria, Australia beBeeExperience Full time $63,000 - $94,500About the RoleWe are seeking a Patient Experience Coordinator to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients.Your Key ResponsibilitiesGreet patients warmly and build rapport through in-person and phone interactions.Screen and answer...
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Patient Discharge Specialist
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Melbourne, Victoria, Australia beBeeCare Coordinator Full time $72,000 - $96,000About the Role A key member of our team will provide comprehensive assessments and interventions to patients in the Emergency Department, focusing on timely discharge.The role involves identifying patients requiring an assessment, responding to referrals from other clinicians, and conducting rapid assessments of functional/occupational performance...
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Patient Experience Coordinator
1 week ago
Melbourne, Victoria, Australia beBeeAdministration Full time $60,000 - $80,000Key Role in Patient ExperienceThe Administration Officer plays a vital part in ensuring patients have a positive experience during their care.Shift times range from 7am-3pm, 3pm-11pm, 11pm-7am.Our Commitment to Quality CareWe are committed to delivering the highest standard of quality care to our patients.Our acute care facility provides a comprehensive...
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Patient Transport Officers
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Melbourne, Victoria, Australia National Patient Transport Full time**Responsibilities for CTO include but not limited to**:- Provision of ambulant or wheelchair patients to and from their residence to medical appointments;- Delivery of high quality patient care in a timely, safe and efficient manner;- Complying with clinical and operational policies and procedures as specified in NPT's policies and procedures;- Excellent...
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Patient Experience Coordinator
6 days ago
Melbourne, Victoria, Australia beBeeCommunication Full time $63,000 - $83,000Job OverviewThis is a role in which you will work closely with patients to ensure their comfort and satisfaction during their time at the hospital.The successful candidate will be required to work across three to four days per week, with an additional Saturday shift each month.ResponsibilitiesContact patients prior to admission regarding theatre times and...
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Patient Experience Coordinator
1 week ago
Melbourne, Victoria, Australia beBeeCaregiver Full time $64,000 - $74,000Job Description:We are seeking a compassionate and detail-oriented individual to join our team as a Patient Services Assistant. This is an exciting opportunity to work in a dynamic environment, providing patient-centric cleaning duties, food & beverage services, and patient support.The ideal candidate will have excellent customer service skills, a passion...
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Patient Experience Coordinator
1 week ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $63,000 - $81,100Job DescriptionWe are seeking a highly skilled and empathetic professional to join our Outpatient department. This permanent full-time opportunity offers great prospects for career growth and development in a dynamic team that prioritizes patient satisfaction.Registering patientsManaging waitlistsAppointment requestsReception duties for face-to-face patients...
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Patient Coordinator
2 weeks ago
Melbourne, Victoria, Australia The Victorian Cosmetic Institute Full time $45,000 - $60,000 per yearVictorian Cosmetic Institute is seeking a self-motivated and energetic Skin Therapist/Beauty Therapist who is looking to step away from traditional treatment roles and transition into a Patient Coordinator position. This is a part-time role based at our Templestowe Lower clinic working Fridays and Saturdays.Candidates must have a minimum of 2 years...
