Patient Transport Officers

1 week ago

Melbourne, Victoria, Australia National Patient Transport Full time

**Responsibilities for CTO include but not limited to**:

- Provision of ambulant or wheelchair patients to and from their residence to medical appointments;
- Delivery of high quality patient care in a timely, safe and efficient manner;
- Complying with clinical and operational policies and procedures as specified in NPT's policies and procedures;
- Excellent customer service;
- Safe driving of patient transport vehicles in accordance with respective road laws across WA.

**Responsibilities for PTO include but not limited to**:

- Provide compassionate care for our patients for stretcher transport.
- Deliver high-quality, timely, and safe patient care.
- Adhere to clinical and operational policies and procedures in line with patient transport regulations and protocols.
- Offer exceptional customer service.
- Drive patient transport vehicles safely, in compliance with Western Australia road laws.

Our officers play a crucial role in the healthcare system, ensuring the safe and efficient transport of patients who require low to medium medical care. As a Community Patient Transport officer, Patient Transport Officers, you will be responsible for providing compassionate support and high-quality service to patients during their non-emergency journeys.

**Qualifications, know**ledge & Experience Requirements**:

- HLTAID011 Provide First Aid for CTO as a minimum
- CERT III in NEPT and Cert IV in Health Care as a minimum for PTO
- Recent healthcare or aged care experience is highly regarded.
- Current National Police Check and Working with Children Check (or willing to obtain prior to commencement)
- Current unrestricted driver's license
- Ability to work professionally as part of a team, providing high standards of patient care with effective communication and interpersonal skills.

**To be successful in a role with us, you will need to have**:

- Highly developed communication skills
- Ability to work both autonomously and as part of a team
- Effective analysis and problem-solving skills
- A high level of interpersonal awareness
- Ability to follow instructions and guidelines
- Clear decision making, good judgement skills, and the ability to act quickly
- A good level of health and fitness
- Be of good character
- Ability to regulate emotions in stressful situations
- Flexibility with working hours

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