Customer Service Representative

2 weeks ago


Seven Hills, New South Wales, Australia iPlace Recruitment Full time
Customer Service Opportunity in Seven Hills

Located in Seven Hills, this role offers a unique blend of customer service and order processing responsibilities.

The Role:
  • Respond to customer inquiries regarding order updates, changes, and ETA's
  • Process orders through Pronto and ForthShift
  • Collaborate with the sales team to ensure seamless customer experiences
  • Prepare shipping documents and liaise with purchasing and logistics teams
  • Process warranty claims and invoices
The Ideal Candidate:
  • Previous experience in a similar customer service role, with excellent communication and follow-up skills
  • Proactive and reactive personality, with a strong work ethic and ability to work independently
  • Solid computer skills, with the ability to learn new systems quickly

This is a great opportunity to secure a temp-to-perm position with a hybrid working arrangement, offering 2 days in the office and 3 days working from home.



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