Customer Service Representative

3 weeks ago


Baulkham Hills, New South Wales, Australia Norwest Recruitment Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking an experienced Customer Service Representative to join our team at a leading global organisation located in Prestons. The successful candidate will provide professional and enthusiastic customer service via email and over the phone, process and manage orders, liaise with warehouse and third-party logistics suppliers, and perform monthly reporting and database maintenance.

Key Responsibilities:

  • Provide exceptional customer service via email and over the phone
  • Process and manage orders efficiently
  • Liaise with warehouse and third-party logistics suppliers
  • Perform monthly reporting and database maintenance

Requirements:

  • Proven experience in Customer Service or Internal Sales
  • Passion for providing outstanding service at all times
  • Excellent relationship and rapport building skills
  • Confident, friendly, and switched on
  • Excellent communication skills both written and verbal
  • Extremely organised and high attention to detail

About Us:

We are a leading global organisation dedicated to delivering exceptional customer service and experiences. Our team is passionate about providing outstanding service and building strong relationships with our customers.



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