Customer Service Representative

4 weeks ago


Seven Hills, New South Wales, Australia iPlace Recruitment Full time

Customer Service and Order Fulfillment Opportunity

Located in Seven Hills, this role offers a unique blend of customer service and order processing responsibilities.

Key Responsibilities:

  • Taking inbound calls from customers regarding order updates, changes, and ETA's
  • Processing orders through Pronto and ForthShift
  • Working closely with the sales team
  • Preparing shipping documents
  • Liaising with purchasing & logistics teams on stock availability
  • Processing warranty claims
  • Invoicing

Requirements:

  • Previous experience within a similar customer service role
  • Excellent communication skills
  • A proactive and reactive personality with solid computer skills

This is a great opportunity to secure a temp to perm role with a hybrid working arrangement – 2 days in the office, 3 from home.



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