Customer Service Representative
4 weeks ago
Customer Service and Order Fulfillment Opportunity
Located in Seven Hills, this role offers a unique blend of customer service and order processing responsibilities.
Key Responsibilities:
- Taking inbound calls from customers regarding order updates, changes, and ETA's
- Processing orders through Pronto and ForthShift
- Working closely with the sales team
- Preparing shipping documents
- Liaising with purchasing & logistics teams on stock availability
- Processing warranty claims
- Invoicing
Requirements:
- Previous experience within a similar customer service role
- Excellent communication skills
- A proactive and reactive personality with solid computer skills
This is a great opportunity to secure a temp to perm role with a hybrid working arrangement – 2 days in the office, 3 from home.
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