Customer Service Representative

1 week ago


Seven Hills, New South Wales, Australia Permobil Full time

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Permobil. As a key member of our sales and support team, you will play a critical role in ensuring the timely and accurate delivery of our products to customers.

Key Responsibilities

  • Process sales quotes and enter orders into our system with precision and accuracy.
  • Identify and resolve customer issues promptly and professionally.
  • Maintain effective communication with sales representatives and dealers to ensure seamless product delivery.
  • Handle sales calls from dealers and end-users with a calm and professional approach.
  • Assist customers with product orders, tracking, and locating product shipments.
  • Contribute to the development and ongoing improvement of our customer services.

Employee Benefits

We offer a range of benefits to support your well-being and career development, including:

  • Birthday Leave to celebrate your special day.
  • Opportunity for a 'Volunteer Day' to give back to the community.
  • Access to an Employee Assistance Program (EAP) for personal and professional well-being.
  • Learning & Development training opportunities.
  • A supportive and friendly work environment.

About Permobil

We are a leading provider of innovative healthcare solutions, dedicated to improving the lives of our users. Our evidence-based innovation makes a difference to people's lives, and we are committed to collaborating with colleagues across borders to Innovate for Individuals.

What We're Looking For

We are seeking a passionate, innovative, and ambitious individual who is driven to make a difference. You will be a pioneer, a revolutionary, and a game-changer who is not afraid to go off the beaten track to chase your dreams. You will have:

  • Excellent communication skills (professional and strong phone manner).
  • A calm and professional approach to inquiries.
  • Strong computer skills using typical business applications.
  • Minimum 1-3 years of customer service experience.
  • Experience with SAP or MYOB for at least 1-2 years.

How to Apply



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