Expert FSI Transformation Advisor

2 weeks ago

Melbourne, Victoria, Australia beBeeIndustry Full time $120,000 - $175,000
Customer and Industry Workflows Specialist Solution Consultant

Empowering Organizations through ServiceNow's Intelligent Cloud Platform.

  • A pivotal role that drives customer success by delivering innovative solutions addressing complex business challenges.

This position plays a key part in helping organizations find smarter, faster, and better ways to work using ServiceNow's intelligent cloud-based platform.

The ideal candidate will be a driven and passionate professional with expertise in FSI, who can develop, position, and provide product-specific solutions during sales cycles while achieving sales goals for the FSI space.

Key Responsibilities:

  • Solution Consulting: Conduct in-depth discovery workshops with customers in FSI, and recommend the right ServiceNow solutions.
  • Product Demonstrations: Deliver compelling demonstrations showcasing how ServiceNow's Customer & Industry Workflows accelerate FSI transformation.
  • Cross-Functional Collaboration: Build trusted relationships with ANZ FSI to foster long-term collaboration and account growth.
  • Team Contribution: Share best practices, playbooks, and artefacts with other Solution Consultants to improve team capability and deal velocity.
  • Market Insights: Stay current on industry trends, competitive landscape, and ServiceNow differentiation in the vertical.

Required Skills and Qualifications:

  • Experience integrating AI into work processes, decision-making, or problem-solving, including using AI tools, automating workflows, analyzing AI-driven insights, or exploring AI's industry impact.
  • 7+ years of pre-sales solution consulting experience, especially supporting Tier-1 FSI accounts.
  • Proficiency with the ServiceNow platform, particularly Customer & Industry Workflows, and knowledge of FSI.
  • Excellent communication and presentation skills to engage stakeholders from technical teams to C-suite.
  • Territory management skills, including pipeline building and relationship management across Australia and New Zealand telco landscape.

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