Expert ServiceNow Transformation Leader

6 days ago

Melbourne, Victoria, Australia beBeeExpert Full time $150,000 - $170,000
Job Title: Expression Of Interest Principal Consultant, Advisory

About this role:

We are seeking a senior expert to lead our ServiceNow transformation engagements. As a trusted advisor, you will be responsible for delivering high-quality solutions and fostering strong relationships with clients.

This role offers hybrid work arrangements and can be based in various locations across the country.

  • Build and maintain strong client relationships, acting as a trusted advisor.
  • Develop and refresh roadmaps with customer buy-in.
  • Foster C-Level and senior stakeholder relationships.
  • Identify and influence new engagement opportunities.
  • Lead large ServiceNow Transformation engagements.
  • Act as an escalation and support point for consulting teams.
  • Mentor junior consultants and build team capabilities.
  • Support presales activities through demos, proofs-of-concept, and high-level designs.

Key Responsibilities:

As a senior consultant, you will be responsible for:

  • Leading ServiceNow Transformation engagements.
  • Building and maintaining strong client relationships.
  • Developing and refreshing roadmaps with customer buy-in.

Advisory & Thought Leadership:

As a subject matter expert, you will be responsible for:

  • Serving as a Subject Matter Expert in industry domains (e.g., ITSM, ITOM, CSDM, CMDB, ServiceNow Platform Advisory and Architecture).
  • Developing advisory products and services.
  • Mentoring consultants, supporting certifications, and running training workshops.

People Leadership:

As a leader, you will be responsible for:

  • Leading and developing a high-performing, engaged team.
  • Acting as a coach, mentor, and trusted advisor.

Requirements and Experience:

The ideal candidate will have:

  • 7+ years of relevant industry experience.
  • Expertise in delivering ServiceNow Transformation and Enterprise Service Management engagement.
  • Experience in leading multiple ServiceNow implementations.

Why This Role?

This is an excellent opportunity to join a dynamic team and make a meaningful impact in the industry. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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