Financial Hardship Resolution Specialist

About the Role:The Customer Hardships Specialist will be responsible for resolving complex customer management issues escalated from the Contact Centre. This role requires a dynamic and agile individual who can adapt to an ever-changing environment and handle emotionally charged and complex phone calls and emails from customers facing financial hardship or...

About the Role:The Customer Hardships Advisor will be responsible for resolving complex customer management issues escalated from the Contact Centre. This role requires a high level of emotional intelligence, analytical skills, and excellent communication skills to handle emotionally charged and complex phone calls and emails from customers facing financial...

Dispute Resolution SpecialistAbout the RoleAs a Dispute Resolution Specialist in the ANZ Customer Resolution, Remediation and Assurance Portfolio, you'll work in a small team providing specialist advice to internal and external dispute resolution caseworkers in relation to complex complaints with a key focus on scams.The role supports caseworkers in...

About the RoleWe are seeking a highly skilled Dispute Resolution Manager to join our team in the ANZ Customer Resolution, Remediation and Assurance Portfolio. As a key member of our team, you will provide specialist advice to internal and external dispute resolution caseworkers in relation to complex complaints, with a focus on scams.As a Dispute Resolution...

About the RoleWe are seeking a highly skilled Financial Transaction Specialist to join our team at Insignia Financial. As a key member of our team, you will be responsible for facilitating financial transactions in a client-centric role.Key Responsibilities:Prepare and ensure accurate net asset value calculation and daily unit prices in line with internal...

About the RoleAs a Conflict Resolution Specialist at EML (Employers Mutual Limited), you will play a vital role in helping people navigate disputes and find resolutions. Your expertise in conflict resolution, negotiation, and stakeholder management will enable you to make a positive impact on individuals' lives.We are committed to maintaining a workplace...

About the RoleWe are seeking a Dispute Resolution Specialist to join our team at Flexhive in Melbourne CBD. As a Dispute Resolution Specialist, you will be responsible for handling enquiries received by consumers and lawyers and resolving consumer matter complaints.Key responsibilities will include:Dealing with second tier complaints and lawyer enquiries,...

Complaints Resolution SpecialistThe HiTech Group is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for assessing and monitoring complaints and other regulatory intelligence.Key Responsibilities:Manage and resolve a caseload of complaints reported, including assessing...

Seeking a Disputes Resolution SpecialistAt Team Global Express, we're looking for a skilled Disputes Resolution Specialist to join our Integrated Business Solutions (IBS) team. As a key member of our team, you'll be responsible for resolving invoice discrepancies related to shipments, invoices, and services across the business.Key...

Hudson Australia is seeking a Complaints Resolution Specialist to join our team.Estimated Salary: $70,000 - $90,000 per annum.About the RoleWe are looking for an experienced professional to handle second-tier complaints and lawyer enquiries. The successful candidate will be responsible for liaising with relevant parties, reviewing available material, and...

Job DescriptionThis job opportunity is inclusive of a casual loading of 25%.Hudson Australia seeks a Dispute Resolution Specialist to handle enquiries received by consumers and lawyers and resolve consumer matter complaints.Key responsibilities will include:Dealing with second-tier complaints and lawyer enquiries, particularly early closures and resolutions,...

About the RoleThe Dispute Resolution Manager will be accountable for providing specialist advice to internal and external dispute resolution caseworkers in the Complaints team in relation to complex complaints with a key focus on scams.This role supports caseworkers in investigating, ensuring fair and consistent outcomes, sharing insights and uplifting...

Dispute Resolution Specialist OpportunityWe are seeking a skilled Dispute Resolution Specialist to join our Integrated Business Solutions team at Team Global Express. As a Dispute Resolution Specialist, you will be responsible for investigating and resolving invoice discrepancies related to shipments, invoices, and services across the business.Key...

Dispute Resolution SpecialistTeam Global Express (TGE) is seeking a skilled Dispute Resolution Specialist to join our Integrated Business Solutions (IBS) team. As a Dispute Resolution Specialist, you will resolve invoice discrepancies related to shipments, invoices, and services across the business.Key Responsibilities:Investigate and resolve invoice...

Job DescriptionHudson Australia is seeking a highly skilled Dispute Resolution Specialist to join our team in Melbourne CBD. As a key member of our regulatory agency, you will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints, and providing exceptional customer service.The ideal candidate will have...

Job Title: Customer Resolutions SpecialistJob Summary: We are seeking a highly skilled Customer Resolutions Specialist to join our team at Superloop. As a key member of our Consumer unit, you will be responsible for delivering exceptional customer experiences through effective issue resolution and complaint management.Key Responsibilities:Respond to and...

Job Title: Customer Resolution SpecialistJob Summary: We are seeking a highly skilled Customer Resolution Specialist to join our team at Superloop. As a key member of our Consumer unit, you will be responsible for finding mutually positive outcomes for our customers and the business, while ensuring that the root cause of issues is identified and...

Hudson Australia seeks a highly skilled Senior Dispute Resolution Specialist to join their team in Melbourne CBD for an immediate start.Job DescriptionThis role is an excellent opportunity to work with a government regulatory agency, handling enquiries received by consumers and lawyers, and resolving consumer matter complaints. As a Senior Dispute Resolution...

About the RoleWe are seeking an experienced Dispute Resolution Specialist to join our team in Melbourne. As a key member of our claims management team, you will play a critical role in ensuring positive outcomes for our clients.Job DescriptionThe successful candidate will be responsible for managing and resolving disputes in a fair and timely manner. This...

About Liberty Financial GroupWe're a leading non-bank lender in Australia, dedicated to providing free-thinking loans and helping people achieve financial freedom. Our mission is to deliver exceptional experiences for our customers, and we're passionate about building a collaborative and social community that values fairness, learning, accountability,...