Finance Graduate Opportunity
1 month ago
About Liberty Financial Group
We're a leading non-bank lender in Australia, dedicated to providing free-thinking loans and helping people achieve financial freedom. Our mission is to deliver exceptional experiences for our customers, and we're passionate about building a collaborative and social community that values fairness, learning, accountability, investment, and resourcefulness.
About the Role
We're seeking a Loss Mitigation Officer to join our team, who will work closely with clients to assess requests for assistance and provide tailored solutions to resolve financial hardship. As a Loss Mitigation Officer, you'll be responsible for managing a portfolio of client accounts, developing positive relationships with clients, and providing exceptional customer service.
Key Responsibilities
- Manage a portfolio of client accounts and develop tailored solutions to resolve financial hardship
- Assess requests for assistance and provide solutions to ensure the best outcome for clients
- Develop positive relationships with clients through empathetic, conscientious, and responsible communication
- Provide exceptional customer service and support
About You
- Excellent communication and interpersonal skills, with the ability to communicate clearly and confidently on the phone
- Natural empathy and ability to deal with sensitive circumstances
- Accountability and ability to manage your own work
- Dedicated, responsible, and conscientious approach to work
- Business, banking, or finance graduates welcome to apply
Why Join Liberty Financial Group?
We celebrate diversity and inclusion, and we're proud of our commitment to gender equality, disability, LGBTQIA+, mental health, and religious and cultural initiatives. We're a certified B Corporation and endorsed by Work180, and we're thrilled to be the ABA Employer of Choice 2022 and Employer of the Year 2021 at the Women in Finance Awards. We offer a range of benefits, including wellness perks, social events, and career progression opportunities.
Liberty Financial Group is an equal opportunity employer, and we encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity, or disability.
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