Sales Team Coordinator

3 weeks ago

Melbourne, Victoria, Australia Dyson Group Full time
About the Role

As a key member of the Dyson Group team, you will have the opportunity to make a real impact in the sales and operations of our bus services.

The successful candidate will be responsible for coordinating and managing sales bookings and invoicing, as well as providing leadership and guidance to the Charter team.

Key Responsibilities
  1. Accurately process incoming coach sales enquires and bookings in a timely and efficient manner.
  2. Deliver accurate quotes and bookings.
  3. Maintain the highest level of efficiency and working knowledge of company systems and processes.
  4. Provide positive and professional leadership to the Charter sales and school admin team.
  5. Address team performance through providing feedback, coaching, training or counselling as required.
  6. Complete reports including monthly reports as required.
  7. Support the school's coordinator and back fill in their absence.
  8. Actively participate in daily meetings.
  9. Ensure bookings are accurate and drivers have a full understanding of requirements of each job.
  10. Support the Customer experience team, when necessary, by answering overflow phone calls and covering reception role for periods of unplanned absences.
  11. Coordinate the implementation and ongoing management of company procedures to ensure compliance with contractual obligations and bus accreditation requirement and company expectations.

Requirements

  • Experience in sales team leadership role.
  • Demonstrated ability to assess risk in a sales environment with a high regard for safety.
  • Strong organisational and time management skills.
  • Exceptional attention to detail and ability to multitask competing priorities.
  • Ability to read and understand budgetary reports and analysis.
  • Demonstrated ability to match customer needs to company products.
  • Outstanding verbal and written communication skills.
  • Self-motivated with a positive and professional attitude.

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