Sales Team Efficiency Enhancement Coordinator

4 days ago


Melbourne, Victoria, Australia DP World Australia Full time

About DP World Australia

At DP World, we're pushing trade further and faster towards a seamless supply chain that's fit for the future. As a Sales Team Efficiency Enhancement Coordinator, you'll play a crucial role in enhancing the efficiency and effectiveness of our sales team.

Key Responsibilities:

  • Provide support to the sales team by managing administrative tasks and providing essential support to ensure smooth operations.
  • Assist with the management of quote registers and update expiring quotes.
  • Update and maintain changing rates per market conditions.
  • Liaise with overseas offices on sales leads, opportunities, and requests for pricing.
  • Support new client account set up and maintenance.
  • Support the business with marketing materials, new business, rate alignments, changes in market conditions, and industry notifications.
  • Maintain and update customer information in the CRM system, ensuring data accuracy.
  • Utilize the CRM to track sales activities, customer interactions, and pipeline status.

Requirements:

  • Cargowise experience is advantageous.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Previous experience in Customer Service or Administration.
  • Excellent communication skills, both written and verbal, with an excellent telephone manner.
  • Proven time management skills.
  • A passion to achieve targets.
  • Strong customer service skills and attention to detail.

About You:

The successful candidate will possess a strong desire to enhance sales efficiency and be able to work effectively in a fast-paced environment.

Salary:

We are offering an estimated annual salary range of AU$80,000 - AU$110,000 depending on your experience and qualifications.



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