Front Desk Coordinator

1 month ago

Perth, Western Australia Velocity Truck Centres Full time
Exceptional Customer Service Representative Wanted

We are seeking a highly skilled and motivated Front Desk Coordinator to join our team at Velocity Truck Centres. As a key member of our organisation, you will play a pivotal role in ensuring seamless operations and delivering exceptional customer service in the fast-paced transport industry.

About the Role:
  • Manage the main switchboard to ensure prompt and efficient communication with customers and visitors.
  • Greet customers and visitors, providing attentive assistance with their inquiries and ensuring their needs are met.
  • Process department invoices in an accurate and timely manner to maintain optimal financial operations.
  • Evaluate and implement administrative tasks to maintain a clean and safe environment, adhering to workplace health and safety protocols.
  • Oversee stationery orders and manage incoming mail to maintain office efficiency.
  • Provide comprehensive administrative support to enhance team productivity and contribute to business growth.
What We Offer:
  • A competitive salary package of $65,000 per annum, aligned with your skills and experience.
  • Ongoing training and development opportunities to advance your career.
  • Long-term employment with opportunities for career growth and advancement within our organisation.
  • Mentoring and guidance from industry leaders and subject matter experts to support your professional development.
  • A strong commitment to employee safety, well-being, and work-life balance.
  • Generous workplace benefits, including discounts on health insurance, financial services, and novated lease options.
  • Access to our Employee Assistance Program to promote your physical and mental health.
About You:
  • You have a proven track record in delivering exceptional customer service, with a focus on accuracy, precision, and attention to detail.
  • You possess excellent communication skills, both verbal and written, to articulate ideas effectively and foster meaningful connections with customers and colleagues.
  • You have knowledge of Microsoft Office applications and can navigate them efficiently to complete tasks.
  • You are committed to exceeding customer expectations, consistently striving to provide outstanding service and loyalty.
Our Organisation:

Velocity Truck Centres is Australia's largest Daimler Trucks dealership group, operating 19 locations across the country. Our core values of Speed, Value, and Trust guide everything we do, driving us to deliver exceptional results and unparalleled customer satisfaction.

We are an equal opportunity employer that values diversity in the workplace, fostering a culture of innovation, collaboration, and personal growth.

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