Front Desk Associate

1 month ago


Perth, Western Australia Accor Full time

Job Summary



At Accor, we are seeking a highly motivated and friendly Front Office team member to join our team as a Porter. As a Porter, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is memorable.



Key Responsibilities




  • Welcome guests and provide a warm and welcoming environment
  • Carry luggage and provide assistance with guest rooms
  • Offer valet parking services for our guests
  • Escort guests to their rooms and provide information about hotel facilities
  • Maintain the cleanliness and tidiness of the hotel entrance
  • Deliver amenities and other items to guest rooms
  • Provide tourism information and recommendations
  • Promote the Accor Live Limitless Loyalty Program
  • Work a flexible 7-day roster including AM and PM shifts


Requirements




  • Previous experience in a similar role
  • Ability to lift heavy luggage
  • Ability to work unsupervised
  • Time management skills with the ability to multitask
  • Responsible Service of Alcohol
  • C Class Driver's Licence (manual)


What We Offer




  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities

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