Help Desk Specialist with Contract Resources
1 week ago
We are a leading provider of specialized industrial and mechanical services to refineries, petrochemical plants, and industrial plants. With offices strategically located in Australia, New Zealand, and the Middle East, we offer exciting career opportunities for motivated individuals.
Job Description: Service Desk EngineerWe are seeking a skilled Help Desk Specialist to join our team at our Jandakot Office. The successful candidate will be responsible for providing front-line support via various channels, troubleshooting IT equipment, and contributing to requirement analysis to enhance our business internal solutions.
- Provide technical assistance via phone, email, teams, walk-ups or ticketing systems
- Contribute to requirement analysis to enhance business internal solutions
- Involved in Change, Incident and Problem Management process
- Be responsible for day-to-day administration of the helpdesk end-user support requests, prioritizing and escalating as appropriate to meet Service Level Agreements
- Configure, install, support, troubleshoot, and repair IT equipment such as projectors, meeting room booking systems, televisions, and video conferencing equipment
- Monitor performance of infrastructure & systems and provide recommendations for improvement
- Project support: ensure that systems are aligned to deliver desired outcomes
- Help deliver services that comply with change, configuration, incident, and problem management methodologies and systems
The ideal candidate will have suitable tertiary qualifications or relevant industry experience, a broad understanding of laptops, workstations, servers, and network operations, and proven hands-on experience working on small, medium, and large-scale change projects.
Requirements & Experience Needed- Suitable tertiary qualifications or relevant industry experience
- A broad understanding of laptops, workstations, servers, and network operations
- System Administration, desktop support
- Proven hands-on experience working on a range of small, medium, and large-scale change projects
- Understanding of cloud technologies (AWS or Azure)
- Experience in Microsoft applications including Office 365 and Azure
- Able to work as part of a team and in unsupervised situations
- Experience working closely with an IT development team
This is an excellent opportunity to become part of a company that values work-life balance, fosters a sociable and collaborative atmosphere, and provides opportunities for skill development and career advancement. Our specialized training programs are tailored to the industry and sector, allowing you to develop your skills and unlock your full potential.
Your salary will be approximately AU$80,000 - AU$100,000 per annum, depending on your experience and qualifications.
-
Help Desk Specialist
3 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeAbout Contract Resources">Contract Resources Pty Ltd is a leading provider of specialized industrial and mechanical services to refineries, petrochemical plants, and industrial plants. With offices in Australia, New Zealand, and the Middle East, we have an extensive global presence.">About the Role">We are seeking a highly motivated and experienced Service...
-
Service Desk Specialist
3 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeJob SummaryThis is an exciting opportunity to become a part of Contract Resources Pty Ltd as a Service Desk Engineer. The ideal candidate will have a strong background in IT support and excellent communication skills.
-
Service Desk Engineer Role for Global IT Support
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeExciting Opportunity for a Service Desk EngineerWe are seeking a highly motivated and experienced Service Desk Engineer to join our dynamic team at Contract Resources Pty Ltd in Australia. As a key member of our IT department, you will be responsible for providing exceptional support to our staff and clients.About the Company: Established in 1989, Contract...
-
Help Desk Specialist
3 weeks ago
Perth, Western Australia Professional Search Group Full timeCompany OverviewWe are a professional IT services firm based in Perth's Western suburbs, committed to delivering top-notch solutions to our clients.SalaryThe estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.Job DescriptionWe are seeking a Help Desk Specialist to join our team. As a key member of our support...
-
Technical Support Specialist
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeService Desk EngineerWe are seeking a motivated individual to join our team as a Service Desk Engineer in our Jandakot office.About the RoleProvide front-line support via phone, email, teams, walk-ups, or ticketingAssist with requirement analysis to enhance internal business solutionsContribute to Change, Incident, and Problem Management processesThe...
-
Help Desk Professional
4 weeks ago
Perth, Western Australia TSA Group Full timeCompany Overview:TSA Group - Australia is a leading provider of essential payments and services, dedicated to supporting everyday Australians in various situations.About the Role:We are seeking a highly skilled Help Desk Professional to join our Tier 1 Digital Support team, working closely with Services Australia to deliver exceptional customer service.Job...
-
Help Desk Technical Specialist
2 weeks ago
Perth, Western Australia Pathfinder Recruitment Full timeLevel 1-2 Support Engineer OpportunityWe are seeking an experienced Help Desk Technical Specialist to join our team at Pathfinder Recruitment. This role will be based in Perth and is perfect for someone who thrives in a fast-paced environment.About the RoleThis exciting opportunity involves working as part of a Level 1-2 Support Engineer team, providing...
-
Mechanical Support Specialist
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeAbout Contract ResourcesContract Resources is a leading provider of specialised industrial and mechanical services to refineries, petrochemical plants, and industrial plants. With offices strategically located in Australia, New Zealand, and the Middle East, we are well-positioned to take on projects for clients around the world.We are seeking a highly...
-
Equipment Preparation Specialist
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeAbout Contract ResourcesA leading provider of specialised industrial and mechanical services, Contract Resources Pty Ltd has experienced impressive growth since its establishment in 1989. Expanding globally, we are well-positioned to take on projects for clients around the world.About the RoleWe are seeking a highly motivated Equipment Preparation Specialist...
-
Senior Contracts Specialist
2 weeks ago
Perth, Western Australia Technical Resources Full timeJob DescriptionTechnical Resources seeks an experienced Senior Contracts Specialist to support the construction of a desalination plant. This role will work closely with the construction manager to ensure day-to-day activities run smoothly and records are kept up to date.Key ResponsibilitiesProvide site-based contracts advice to the construction team.Work...
-
Senior Contract Specialist
3 weeks ago
Perth, Western Australia Technical Resources Full timeWe are seeking a highly skilled Senior Contract Specialist to join our team at Technical Resources.Job SummaryThe successful candidate will work as part of our contracts team, providing site-based support for the construction of a desalination plant. This role involves working closely with the contracts lead and construction manager to ensure that day-to-day...
-
Mechanical Engineering Professional
3 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeCompany Overview:Contract Resources is a rapidly growing global organisation that provides specialised Industrial and Mechanical services to Refineries, Petrochemical, and Industrial Plants. With offices based in Australia, New Zealand, and the Middle East, our company culture prioritises Safety above all else.We specialise in Catalyst Handling and...
-
Injury Management Specialist
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeAbout the RoleContract Resources Pty Ltd is a leading provider of specialized industrial and mechanical services. We are seeking a highly motivated Injury Management Specialist to join our team based in Perth, Western Australia.The successful candidate will be responsible for managing work and non-work-related injuries, ensuring early intervention and smooth...
-
Contract Management Specialist
1 week ago
Perth, Western Australia Technical Resources Full timeJob DescriptionWe are seeking a highly skilled Contract Management Specialist to join our team at Technical Resources.Role Summary:This is an exciting opportunity for a contracts professional to support the construction of a desalination plant in Western Australia.The successful candidate will work closely with our contracts lead and construction manager to...
-
Help Desk Specialist
3 weeks ago
Perth, Western Australia Capgemini Full timeCome and embark on a rewarding career at Capgemini, a forward-thinking company that combines cutting-edge technology with human energy to drive sustainable innovation. As a Help Desk Specialist, you will be part of a dynamic team dedicated to delivering exceptional technical support to our clients.**About the Role**Work collaboratively as part of a 5-10...
-
Help Desk Specialist
3 weeks ago
Perth, Western Australia Pathfinder Recruitment Full timeAt Pathfinder Recruitment, we are excited to bring to market a challenging Help Desk Specialist role working in a fast-paced MSP environment based in Perth. Reporting to the Service Delivery Manager, you will play a crucial role in managing and resolving technical issues from start to finish. This role is perfect for someone who thrives in a client-focused...
-
Project Coordinator
2 weeks ago
Perth, Western Australia Technical Resources Full timeCompany Overview:Technical Resources is a leading provider of specialized resources to the construction industry.About the Role:We are currently seeking an experienced Project Coordinator - Contract Specialist to join our team. This role will be responsible for supporting the construction of a desalination plant, working closely with the contracts lead and...
-
Mechanical Asset Specialist
3 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeAbout Contract ResourcesContract Resources is a leading provider of specialized industrial and mechanical services to refineries, petrochemical plants, and industrial plants. With a presence in Australia, New Zealand, and the Middle East, we are well-positioned to take on projects for clients around the world.Job OverviewWe are seeking an experienced...
-
Occupational Health Specialist
2 weeks ago
Perth, Western Australia Contract Resources Pty Ltd Full timeJob Opportunity:We are seeking a highly motivated Occupational Health Specialist to join our team at Contract Resources Pty Ltd based in Jandakot, Perth.About the Role:This is an exciting opportunity to work with a dynamic and growing organisation that values work-life balance, fosters a sociable and collaborative atmosphere, and provides opportunities for...
-
Senior Contract Procurement Specialist
3 weeks ago
Perth, Western Australia Technical Resources Full timeJob Description:We are seeking a highly skilled Senior Contract Procurement Specialist to join our team at Technical Resources. This is a fantastic opportunity for an experienced professional to take on a key role in the successful delivery of our projects.Responsibilities:Supporting Contract Administration: The successful candidate will provide site-based...