Claims Specialist
4 weeks ago
Claims Consultant Role
Fuse Recruitment is seeking a dedicated Claims Consultant to manage the end-to-end claims process for our reputable clients in the insurance industry.
This is a full-time role with rotational shifts between the hours of 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks).
Key Responsibilities:
- Liaise with customers to provide empathetic and professional support
- Act as the initial lodgement point for customers
- Negotiate options as required for accurate processing of claims
- Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner
Requirements:
- Proven track record of claims management experience or similar in a complex Customer Service environment
- Great communication and phone skills
- A detail-oriented approach with a commitment to delivering excellent customer service
- Highly organised and able to work under pressure in a fast-paced environment
- Proven analytical and critical thinking capabilities
- Ability to show empathy and compassion by providing best commercial outcome
About Fuse Recruitment:
We specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you.
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