Business Development Manager

3 days ago

Melbourne, Victoria, Australia GJK Facility Services Full time
About the Role

The Business Development Manager will be responsible for managing and overseeing the business development and day-to-day operational management of GJK Facility Services' critical environment cleaning services division.

Key Responsibilities
  • Develop and execute strategic sales plans to achieve revenue targets and expand market presence in the critical environment cleaning industry.
  • Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building with key clients and stakeholders.
  • Collaborate with the marketing team to create compelling sales collateral and campaigns that showcase GJK Facility Services' expertise in critical environment cleaning.
  • Manage day-to-day operations of the critical environment cleaning services division, ensuring all cleaning operations meet regulatory requirements and adhere to industry standards.
  • Oversee scheduling, resource allocation, and quality control measures to maintain high service standards and ensure customer satisfaction.
  • Implement and optimize operational processes to maximize efficiency and profitability in the critical environment cleaning services division.
  • Build strong relationships with key clients and stakeholders, acting as the primary point of contact for client inquiries, concerns, and escalations.
  • Conduct regular meetings and site visits to ensure service expectations are met and exceeded, and to identify opportunities for growth and improvement.
  • Recruit, train, and mentor a high-performing team of cleaning technicians and support staff, fostering a positive work environment that encourages teamwork, accountability, and professional growth.
  • Conduct performance evaluations and provide constructive feedback to team members, ensuring they have the skills and resources needed to succeed in their roles.
Requirements
  • Proven experience in a managerial role within the facilities management or cleaning services industry, preferably in critical environments with a focus on data centers, healthcare facilities, laboratories, or cleanrooms.
  • Strong track record of sales achievement and business development, with a proven ability to drive revenue growth and expand market presence.
  • Technical knowledge of critical environment cleaning procedures and equipment, with a strong understanding of industry standards and regulatory requirements.
  • Excellent leadership and communication skills, with the ability to inspire and motivate teams, and to build strong relationships with key clients and stakeholders.

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