Event Delivery Manager

5 days ago


Perth, Western Australia Perth Convention and Exhibition Centre Full time
About the Role

We are seeking an exceptional Event Delivery Manager to join our team at Perth Convention and Exhibition Centre. As a key member of our hospitality team, you will be responsible for the execution of service on the floor, overseeing a team of Event Supervisors and casual Food and Beverage Attendants to ensure seamless delivery.

Key Responsibilities
  • Lead a team of Event Supervisors and casual Food and Beverage Attendants to deliver exceptional service to clients.
  • Oversee the day-to-day operations of events, ensuring financial efficiencies and maximizing revenue opportunities.
  • Ensure all occupational health and safety procedures are maintained and adhered to, fostering a culture of 'Zero Harm' amongst the team.
  • Develop and implement strategies to improve departmental performance and customer satisfaction.
  • Collaborate with cross-functional teams to deliver high-quality events and exceed client expectations.
Requirements
  • Leadership experience within event operations, with a proven track record of success.
  • Ability to juggle multiple events and clients during a shift, with excellent time management and organizational skills.
  • Exceptional service standards and experience in delivering first-class service to high-profile corporate clientele.
  • Experience in problem-solving, with excellent verbal and written communication skills.
  • Ability to forward plan and prepare for upcoming requirements, with a focus on continuous improvement.
  • Great initiative to be aware of the entire department and all of its' moving parts.
  • Excellent professional grooming and presentation.
  • Full working rights in Australia.
  • Western Australia RSA and Unrestricted Approved Manager Qualification (essential).
About Us

Perth Convention and Exhibition Centre is Western Australia's premier event destination, hosting over 600 events annually. We are a member of the Downer Group and have a team of dedicated professionals who aim to succeed in all areas of the hospitality industry.

We are committed to providing an unequalled range of meeting possibilities, optimally suited to promoting positive interactions between business, industry, and community. Our recent accomplishments include winning the Restaurant & Catering Hostplus Award for Excellence 2023, Catering Institute Gold Plate Award 2023 WA & Silver in Nationals, and Perth Airport WA Tourism Awards: Business Event Venue.

We are an Equal Opportunity Employer and encourage Indigenous Australians to apply.


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