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Wedding and Event Sales Manager
2 months ago
About Murrayshall Country House Hotel and Golf
Murrayshall Country House Hotel and Golf is a luxurious four-star country house hotel situated in the heart of Scotland. Our hotel offers a tranquil haven for guests to unwind and relax, with 40 elegant and spacious rooms and suites, 27-holes of stunning parkland golf, and delicious local cuisine in our Eolas Restaurant.
Job Summary
We are seeking a highly motivated and experienced Wedding and Event Sales Manager to join our team. As a key member of our commercial team, you will be responsible for promoting Murrayshall Country House Hotel and Golf to achieve sales revenue targets for weddings, private functions, conferences, and other hotel special events.
Key Responsibilities
- To be responsible for meeting hotel revenue targets, focusing specifically on weddings, conferencing, and private function sales with an outlook to cross-pollinate revenues across all profit centres as much as possible.
- To ensure that all enquiries are dealt with promptly and professionally.
- To be an expert in the product, pricing, and brand, and to continuously research the local market and be aware of competitor activities within the local marketplace.
- To become a trusted advisor to existing clients, working with the entire hotel team to develop and nurture client relationships.
- To regularly visit competitor hotels and venues, and be aware of their sales and marketing activities.
- To monitor the response and feedback of each appointment and produce a monthly report on weddings, conferences, and functions and resulting revenues.
- To set up and manage a chase system to ensure all sales leads, enquiries, contracts, specification sheets, and rooming lists in each segment are fully followed up.
- To ensure that correspondence is dispatched on time and in a way that properly represents Murrayshall Country House Hotel and Golf.
- To ensure the weddings and events diary is managed efficiently – that conference and function rooms are booked to maximise their revenue potential.
- To ensure that all bookings have contracts and relevant terms and conditions.
- To ensure that all clients' requirements are agreed upon and delivered in line with company policy and that attention to detail is shown in line with our standards.
- To attempt to gain back, repeat business and annual business that has either enquired or converted through follow-ups and chase calls.
- To coordinate with the Events Operations Manager that all event organisers are met on arrival and departure from the hotel to ensure good customer relations and establish any future business opportunities.
- To attend weekly events briefing meetings with the operations team.
Accounting and Sales Management
- To raise accurate purchase order documentation in line with company policy.
- To present yourself in a professional and business-like manner at all times.
- To ensure that the hotel image and standards of operation are correctly represented during meetings with current or potential customers.
- To maximise the conversion of enquiries.
Occasional Duties
- To complete any other reasonable duties as requested by the hotel management team.
Communications and Reporting
- Weekly 1-2-1 with Director of Sales & Marketing.
- Weekly Commercial Meeting – preparing a weekly BOB report for Weddings, Conferences and Functions.
- Attend daily morning briefing at 9:30 am.
- Weekly Event Briefing Meeting with Operations Team.
Why Join Us
- 29 Days holiday per annum – includes a day off for your birthday.
- Free parking.
- Refer a friend bonus – £150.
- Gym membership option.
- Cycle to work scheme.
- Tips distributed throughout the whole hotel twice a year.
- Food & Beverage discounts.
- Golf Shop discounts.
- Training and Apprenticeship opportunities.
- Free meals whilst on duty.
- Birthday gift.
Job Type
Permanent basis.
Full-time.
Salary
£30,000.
